Hay Retreats 25 Millbank – Home 9678792 House
- 3 bedrooms
- 5 sleeps
- 2 nights min stay
Hay Retreats 25 Millbank – Home 9678792
- House
- 3 bedrooms
- sleeps 5
- 2 nights min stay
Key Info
- Child Friendly
- Pet Friendly
- Private garden
Description from owner
Description
Hay Riverside Retreats is a duo of stunning luxury holiday cottages in a peaceful location overlooking the River Wye and yet within a hundred yards of the historic clock tower in the centre of Hay-on-Wye. It has been independently rated at the maximum 5 Star status by Visit Wales since November 2010.
Number 25 Millbank is a dog friendly house, A refundable deposit of £100 is paid by the guest to cover the cost of any damage, replacement or additional cleaning.
Each house is identical and offers luxury self-catering holidays in which make the perfect hideaways for a romantic break, or for time out with friends and family. The three contemporary houses can be rented individually to sleep 5, or together to accommodate a larger group. For more information on prices and last minute discounts please visit the Hay Riverside Retreats website.
THE COTTAGE
BEDROOMS: The cottage has three bedrooms, finished to a high standard with crisp Egyptian cotton sheets, feather pillows, and double glazed windows. The bedrooms are fitted with curtains and blinds backed with special linings to ensure guests are not disturbed by early morning light.
KITCHEN AND TERRACE: • The kitchen, on the ground floor, is beautifully designed for cooking and dining with the additional benefit of French doors leading onto a paved terrace for eating outside. The terrace offers superb views of the riverbank and adds to the sense of country luxury providing the perfect place to sit with a book and enjoy the sounds of the river, or to watch the sun set and the stars appear. There is discrete lighting and terrace furniture for eating al fresco.
BATHROOMS: The master bedroom on the first floor is en-suite, and there is a second bathroom the two additional bedrooms on the top floor. There is also a downstairs toilet.
LIVINGROOM: The spacious living room on the first floor offers stunning views overlooking the river with folding glass doors and a 17 foot wide balcony. From the comfort of the leather sofa and chairs, guests can enjoy the birdsong and sounds of the river as it runs its course through mid-Wales. Facing north-west, the living room makes the most of sunsets, the evening sky at dusk and the stars at night.
Throughout the house, there are lots of options for lighting, with lamps, wall lights and spot lights with adjustable dimmers to suit all moods. Each house is equipped with TV, DVD player, WiFi, and music docking station.
CAR PARKING: Each house as a driveway which can comfortably park one car, with additional parking for a second car within easy walking distance.
THE LOCAL AREA: It is just a two minute stroll to the centre of Hay with its quaint narrow streets, bookshops, galleries, pavement cafes and medieval castle. The stunning Welsh countryside is also on your doorstep with The Black Mountains behind Hay and the Brecon Beacons just a short drive away.
SUNDAY TIMES REVIEW
Sunday Times (16 January 2011): Feature: "50 Cool Cottages" - “Perfect. Hay Retreats, a trio of stylish, three-storey town houses with balconies and decks that overlook the Wye."
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Families
- Great for children of all ages
- Pets welcome
- High chair
Bed & bathroom
- Bedroom 1: Queen Bed
Bedroom 2: 2 Twin beds
Bedroom 3: Twin bed - 1 Full bath, 1 Half bath, 1 Shower, 1 Attached (ensuite)
Amenities
- Wireless Internet
- Private garden
- Grill
- Waterfront
- Balcony or terrace
- Deck
- Internet access
- Central heating
- Fireplace
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Iron
- High chair
- TV
- Satellite TV
- DVD player
- Stereo system
- Linen provided
- Towels provided
- Housekeeping Included
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Access
- Not suitable for wheelchair users
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Kasie J.
- Calendar last updated:
- 08 May 2024
- Years listed:
- 5
- Based in:
- United Kingdom
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Excellent
– based on 105 reviews
Excellent
105 reviews
- Excellent
- 96
- Very Good
- 8
- Average
- 1
- Poor
- 0
- Terrible
- 0
“Comfortable and spacious”
Our second visit this year and we would not hesitate to recommend. Very comfortable super-king bed, spacious sitting room with balcony overlooking the river. The kitchen is equipped with everything yo… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Lovely stay but a few minor points”
We stayed in 26 Mill Bank at the weekend and the house is lovely. It was incredibly close to the venue that we were attending for a wedding. The only two minor issues we had were: 1. We paid extra… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Relaxing break”
We stayed here for a couple of days as a family of 4 and 2 dogs. The cottage was clean ,spacious and well equipped. Great position for river walks and town centre. Wouldn't hesitate to book again.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“absolutely wonderful”
what a fabulous stay we had , we had both houses for a long weekend . the view from the second floor is just amazing , thank you :)
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“All round excellent experience of Hay Retreats”
We were most impressed the service we received from Hay retreats and can recommend their rentals to anyone who want to assured of a comfortable, stylish and clean property for their holiday in Hay
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Spotless accommodation in perfect location”
Located on the river and 2 minutes walk from the town centre. The house was very clean and well furnished, with everything we needed in the kitchen.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Family Wedding at Hay”
We were delighted with the accommodation at Hay Riverside Retreats. Beds were fabulous as were the pillows. We didn't use the living room much because of the necessity to keep both dogs to the … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great Location - Comfortable Stay”
We stayed here for a couple of nights whilst touring the Wye Valley. Location wise it is great. Right by the river and just a small walk into the centre of town. We had no problems locating the resid… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“excellent”
If you would like a quite break overlooking a river with great walks yet with a few minutes of a town full of character this is for you. We have stayed a number of times and have booked again for Marc… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Perfect”
Beautiful property in a great location. All very clean and tidy with luxurious bedding. Had a wonderful weekend
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
FAQs
- How do I find more info about the property?
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You can get in touch with Kasie (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Kasie (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Kasie (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Kasie the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Kasie (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Kasie (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to Kasie (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
-
To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Kasie (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Kasie (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Kasie (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Kasie (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Kasie (the owner) a message.
If Kasie (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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