From
$530 / night
Total guests, Nights

The Old Custom House – Home 6854403 House

  • 1 bedroom
  • 2 sleeps
  • 1 night min stay

The Old Custom House – Home 6854403

  • House
  • 1 bedroom
  • sleeps 2
  • 1 night min stay

Key Info

  • Beach / lakeside relaxation
  • Not suitable for children
  • No pets allowed

Description from manager

Description

Key Features

Ideal town location and close to all amenities

A few minutes' walk to Aldeburgh beach

Ideal for romantic getaways for couples

1 bedroom and 1 shower room

TV, DVD, Wi-Fi

Description

This beautiful romantic cottage is in a prime position on Aldeburgh High Street located just a minutes' walk to Aldeburgh beach, shops and restaurants. This iconic and charming property is believed to be one of the oldest in Aldeburgh and is thought to date back to the 18th century. The property has distinctive and unusual stone steps leading to a high level front door – the possible entrance for the Custom office – with storage below, perhaps for contraband. The cottage has been tastefully modernised to make it perfect for couples looking for a getaway to explore the beautiful Suffolk coastline.

Two storey accommodation

Ground Floor

Open Plan Kitchen/Sitting Room/Dining Area:

Kitchen: Oven, hob, fridge/freezer, dishwasher, microwave. The property does not have a washing machine but we can provide a linen service free of charge to our guests.

Sitting Room/Dining Room: Modern and light sitting room with flat screen TV, log burning flame effect electric stove, dining table can seat four.

First Floor

Master bedroom: King bed

Shower room: Washbasin, shower

WC: WC, washbasin

Facilities

Gas central heating and electricity included in the rental

Free Wi-Fi

Additional Information

Cot available for a small hire charge, request on booking

No pets permitted

No smoking property

STAR RATING – 4 STAR

Distance to beach – 50 yards

Nearest Supermarket – 350 yards

Nearest Pub/Restaurant – 100 yards

Nearest Train Station – 8 miles

Nearest Airports – 1hr 30 mins from Stansted Airport

1hr 10 mins from Norwich Airport

More Less

Bed & bathroom

  • Bedroom 1: Queen Bed
  • 1 Half bath, 1 Shower

Amenities

  • Wireless Internet
  • Internet access
  • Stove
  • Fridge
  • Freezer
  • Microwave
  • Dishwasher
  • TV
  • Linen provided
  • Towels provided
  • Housekeeping Included

More Less

Access

  • Parking
  • Not suitable for wheelchair users

Policies

Check in time: 16:00, Check out time: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Smoking
No smoking at this property

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

8 weeks before

25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

4 weeks before

No refund if cancelled less than 4 weeks before check-in.

Check-in date

* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support

About the manager

Angela Young
Average reply time:
3 hours 1 minutes
Response rate:
95%
Calendar last updated:
11 May 2024
Years listed:
9
Based in:
United Kingdom
Overall rating:

Languages spoken: English, Spanish

This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Map

Map

Map

Reviews

Excellent
22 reviews

Excellent
19
Very Good
2
Average
1
Poor
0
Terrible
0

“Another great stay”

Reviewed 29 Nov 2023

Great little cottage. Cosy and comfy. Stayed here many times. Very well equipped Perfect location for walks and restaurants No dedicated parking but always managed to park in residential street aroun… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Fantastic property in spell bounding location”

Reviewed 9 Oct 2023

The old Custom House is an outstanding property at great realistic cost. The Villiage is beautiful an ideal location and must to visit absolutely nothing negative at all

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Relaxing break in ideal setting”

Reviewed 6 Jun 2023

A beatiful historical cottage, sensitiveiy modernised to make for a very relaxing, comfortable and cosy weekend away. Ideally situated.

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Christmas cottage”

Reviewed 11 Jan 2023

We had a great time at the old customs cottage. Amazing location in the middle of everything. Cottage was lovely very well equipped complete with Christmas decoration and gifts! Would definitely recom… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Lovely place for a couple, well-positioned and cosy.”

Reviewed 28 Dec 2022

Situated at one end of Aldeburgh High Street, this small house is very handy for the excellent local shops as well as for lovely walks on the beach or over the marshes. You really don't need to u… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Disappointingly noisy.”

Reviewed 9 Aug 2022

The Customs House was well appointed and comfortable however the sofa was dirty and would benefit from a deep clean. The property is close to the road and not double glazed so the traffic noise from e… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Fabulous !”

Reviewed 1 Feb 2022

Really lovely cottage in a great location. Aldeburgh is an engaging seaside town with lots of walks and a fabulous seafront and lots of good place to eat. The weather was amazing for January so the wh… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Mini birthday break in Suffolk”

Reviewed 6 Nov 2021

Great little mini break in Suffolk at this cute property in the lovely village of Aldburgh. Nice to find a cottage where we could book a few days (rather than a week) and it was well furnished, clean… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“A stylish and well appointed cottage, well located for the beach and all other amenities in Aldeburgh.”

Reviewed 11 Aug 2021

The cottage was equipped with everything we could possibly need for a week's stay in Aldeburgh and is in a great location, just steps from the beach and high street with its interesting shops and… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Quirky house with a great history”

Reviewed 23 Sep 2020

The accommodation is excellent, very cosy and had everything we needed. Ideally situated for the beach and town centre with great walks.

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-10 of 22

FAQs

How do I find more info about the property?

You can get in touch with the property manager through the contact form on this page.

If you’ve already booked, go to Manage your booking to send the owner a message.

What if I have questions before I book?

Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact the property manager?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.

How do I pay for my vacation?

Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call the property manager before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.

How do I pay the balance of my booking?

You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.

How can I withdraw my booking request?

You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I make changes to my booking?

You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.

If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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