The Lifeboat House – Home 8546385 House
- 4 bedrooms
- 8 sleeps
- min stay varies
The Lifeboat House – Home 8546385
- House
- 4 bedrooms
- sleeps 8
- min stay varies
Key Info
- Child Friendly
- Pet Friendly
- Private garden
Description from manager
Description
The Lifeboat House is a fabulous detached property tucked away off the main coast road in the centre of Brancaster. This is a perfect house for family holidays with plenty of space for everyone to enjoy. The bedrooms are on two levels offering privacy for two families or for different generations, the rooms are spacious and nicely decorated, and a large dining area will seat everyone for family meals.
Brancaster beach is a twenty minute walk or just a few minutes drive away. The popular Ship Hotel is within easy walking distance and has an outdoor 'al fresco' dining area. Opposite the house is a fabulous play park for children. There is also a great new village shop and social club in the village.
Additional Information:
Up to two well behaved dogs are welcome (small additional charge).
Please note, there is no starter pack (which includes tea, coffee, sugar and milk) or welcome hamper provided at this property.
Families
- Great for children of all ages
- Pets welcome
- 2 Cribs
- High chair
Bed & bathroom
- Bedroom 1: Full bed 2 Twin beds
Bedroom 2: Twin bed
Bedroom 3: Full bed
Bedroom 4: 2 Twin beds - 2 Unknown types
Amenities
- Wireless Internet
- Private garden
- Grill
- Patio
- Internet access
- Central heating
- Fireplace
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Clothes dryer
- Iron
- High chair
- TV
- DVD player
- Linen provided
More Less
Access
- Parking
- Not suitable for wheelchair users
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
|
Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
|
|
|
24 hours after booking |
No refund If you cancel, any money you have paid cannot be refunded.
|
|
|
Check-in date |
About the manager
Norfolk Hideaways
- Response rate:
- 90%
- Calendar last updated:
- 11 May 2024
- Years listed:
- 7
- Based in:
- United Kingdom
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
– based on 4 reviews
4 reviews
- Excellent
- 1
- Very Good
- 0
- Average
- 0
- Poor
- 1
- Terrible
- 2
“Lovely Stay”
We had such a wonderful stay at Lifeboat House and it will be our first choice next time we come down to Norfolk, we have been coming for 20 years. . The house it beautiful, homely, warm and invitin… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Nice enough property, but, very poor on the details”
Christmas week booking, with friends. On entering the property at 4pm first day and it was stone cold - very unwelcoming. It took 2 hours to warm up, which wasn't good especially given one of o… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you for your review of The Lifeboat House. We were made aware of the issues you have raised and as you have mentioned, we did our best to resolve these during your stay. We do take your comments on board and we hope to welcome you back to Norfolk again soon.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Dirty, badly maintained, and no wifi”
We had used Norfolk Hideaways before and had a lovely cottage to stay in. However this experience was not good at all. Dirty bathroom, taps which didn't work, broken loo seat, broken lightbulbs… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Terrible”
This property whilst lovely in its layout leaves so much to be desired we nearly left the minute we arrived for new year. Broken cots. Uncovered electrical sockets. Food in the pantry and freezer. Br… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager I have spoken at length to the owner of The Lifeboat House, regarding your email and have forwarded your complaints onto him. He would very much like the opportunity to speak with you regarding your complaint as he was very disappointed to read your email as the property is his much loved second home. I rang this morning to ask if you would be happy for him to give you a call so that this matter can be resolved as promptly as possible, however I was only able to leave a voicemail. If you could let me know, it would be much appreciated. Norfolk Hideaways I’m sorry but I am not happy to talk directly with the owner as I have spoken to you and your colleague at length as the agents for the property. I have also provided pictures and a list of our complaint. I’m sure it is a much loved second home as I would love to own a property like this within our family. However, it is inappropriate to rent this property with such a lot of personal effects unless it is being rented with an agent such as owners direct where you rent it in the knowledge that it is a personalised space. Plus the maintenance problems are an issue that is unacceptable regardless of how the property is rented. Guest. I do understand that you may not wish to speak with the owner of the property; he simply felt that he wanted the opportunity to discuss things with you and saw this as the best way to resolve the matter promptly. I have let him know that you would prefer to continue with Norfolk Hideaways acting as an intermediary and have asked how he wishes to proceed as of course the contract of hire is between yourself and the homeowner. Norfolk Hideaways. On this occasion, the owner has confirmed that he does not wish to offer recompense or a refund. He has advised me that as the booking went ahead and the full 4 night stay was used, he has incurred standard costs from the housekeepers along with additional costs in having to have work done to the wood burner following coal having been burnt. Whilst the owner does not wish to offer a refund at this time, he has requested that his sincere apologies are passed on as he appreciates that your stay was not all that he would hope for it to be. He has taken your feedback on board and has requested Norfolk Hideaways’ assistance in ensuring the property is up to the high standard we expect. We remain in discussions regarding this. As per our conversation earlier in the week, Norfolk Hideaways’ offer of a £300.00 goodwill gesture still stands. I can credit this now to the card your balance was paid on and funds will usually take approximately 3-5 working days to appear in your account. Please let me know if you are happy for me to action this. I look forward to hearing from you. Norfolk Hideaways. Could you arrange the payment of £300 please as per your email below as I have been unable to speak to you since we discussed this on our last phone call. We remain extremely disappointed by our experience in this matter. Please advise us by email when the credit has been made. Guest. Thank you for your email, we can confirm that, as offered in our previous correspondence, a refund of £300.00 has been processed back on to the card on which the holiday was paid for (card ending in XXXX), the credit should appear in the next couple of days. We are very sorry that there was a need to complain but we very much hope that the above gesture of goodwill from Norfolk Hideaways brings this matter to a satisfactory conclusion.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
-
You can get in touch with the property manager through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
-
Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact the property manager?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
-
Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
-
To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
-
Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
-
You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
-
Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call the property manager before booking?
-
You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
-
In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
-
Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
-
You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
-
You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
-
Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
-
You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.
If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
Build your perfect trip, with Flipkey & Tripadvisor
Book with confidence
Pay online to be covered by Payment Protection
Real opinions, real reviews
Genuine guest feedback from 100,000+ reviews
Safe, simple, secure
When you pay online with PayPal or by credit/debit card
Quick response times
Know where you're staying within 24 hours
Also consider
Norfolk
2,295 properties
Suffolk
1,859 properties
Great Yarmouth
198 properties
Holt
151 properties
Wells next the Sea
139 properties
Norwich
116 properties
Cromer
114 properties
Burnham Market
100 properties
Heacham
86 properties
King's Lynn
77 properties
Hunstanton
72 properties
Sheringham
59 properties
Mundesley
48 properties
Thornham
46 properties
Wroxham
40 properties
Bacton
35 properties
Brancaster
34 properties
Old Hunstanton
31 properties
Snettisham
31 properties
Brancaster Staithe
28 properties
This listing is created and maintained by the homeowner; we can only publish adverts in good faith as we don't own, manage or inspect any of the properties. We advise you to familiarize yourself with our terms of use.