HRSP Orchid Residences Orchid Residences, Apartment 25102 – Home 6370538 House
- 3 bedrooms
- 8 sleeps
- min stay varies
HRSP Orchid Residences Orchid Residences, Apartment 25102 – Home 6370538
- House
- 3 bedrooms
- sleeps 8
- min stay varies
Key Info
- Swimming pool
- Child Friendly
- Air conditioning
- Ask about pets
Description from manager
Description
Located in the heart of Surfers Paradise, Orchid Residences is co-located within one of the Gold Coast's newest hotels, whose name alone is renowned for five-star luxury - all around the world.
Orchid Residences is located on Orchid Avenue in Surfers Paradise, just 50 metres from Cavill Avenue and 200 metres from the spectacular beachfront Esplanade and Surfers Paradise Beach. Everything is at your fingertips, from the very best shopping outlets to the hottest bars and the best restaurants. You need only exit the foyer, and you're right where you want to be.
The resort boasts very impressive first-class facilities. These include an indoor pool, an outdoor pool and seven spas, a sauna, two fitness centres, a day spa, barbeque facilities, a terrace, free Wi-Fi in public areas, HRSP-managed apartments, and even bicycle rental. In addition to these great activities, the resort offers a long list of amenities, including; a tour desk, childminding services, meeting facilities, a business centre, a beauty shop and a gift shop. The resort also has on-site restaurants and bars, which are highly acclaimed and recommended.
Additional amenities: Security System
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Families
- Great for children of all ages
- Ask about pets
Bed & bathroom
- Bedroom 1: King bed
Bedroom 2: Twin bed
Bedroom 3: Twin bed - 3 Unknown types
Amenities
- Air conditioning
- Private outdoor pool (unheated)
- Private outdoor pool (heated)
- Shared outdoor pool (unheated)
- Private indoor pool
- Jacuzzi or hot tub
- Grill
- Internet access
- Sauna
- Iron
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Access
- Parking
- Not suitable for wheelchair users
Policies
- Check in time: 14:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the manager
Gold Coast Holiday Rentals
- Response rate:
- 50%
- Calendar last updated:
- 05 May 2024
- Years listed:
- 9
- Based in:
- Australia
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 8 reviews
Very Good
8 reviews
- Excellent
- 6
- Very Good
- 1
- Average
- 0
- Poor
- 0
- Terrible
- 1
“Very beautiful scenery”
Stayed here at the 51st floor and the view was awesome. It was spacious and clean. It will be better to have housekeeping, breakfast and heater in the bathroom. But overall, we are happy with the stay… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi Jerlyn, Thank you for your high score review. We are so pleased you enjoyed your stay with us, we always do offer a mid stay clean for any guest that is staying over 7 days. We look forward to hosting you again in the near future. Kind regards, GCHR"
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Best view of the gold coast”
Out ultimate getaway!!!! Sensational views, absolute luxury room with a view that went forever!!!! It doesn’t get better than this ❤️❤️❤️
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi NorthStar, thank you for your perfect score review! We love that you loved your stay with us and look forward to hosting you again soon! Kind regards, GCHR
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Not the same as the photos”
Run down, not the same as the photos. Wifi didn’t work, had to drop off and pick up key offsite. Front desk won’t help us as we booked from an “outside agent”.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Sunsurfbeach, thank you for your review. Indeed we are a real estate agency located off-site as indicated by our confirmation emails and SMS communications with each guest. As confirmed by our "Where are We" mudmap emailed to each guest prior to arrival, we are located 3mins walk from your resort. With respect to your WiFi concerns, we advise that we strongly encourage our guests to report any issues to us as they arise whilst they are in-house as we employ full time staff in the service of our guests, including full time IT staff and a "IT Hotline" (the number is located on the modem inside each apartment). This way, we can assist in ensuring that our guests' stays are as comfortable and as convenient as possible. With respect to your other concerns, we not that our sub-penthouse, apartment OR2150, has always ranked incredibly well amongst and between our previous guests and so we are significantly disappointed and surprised by your indication that it was not an accurate reflection of the images we host of it on our website. Nonetheless, we confirm that we take on board all constructive criticism as it offers us the opportunity to improve our customer service. We appreciate your feedback and hope you otherwise enjoyed your stay in Surfers Paradise. Kind regards, GCHR
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Recent holiday”
This is the second time we have gone threw GCHR and again every thing was perfect definitely would recommend them to anybody who was looking for a holiday destination down the coast.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Aldoreginato, Thank you for your review and feedback. We are so pleased you continue to enjoy our customer service. We very much look forward to your third visit! See you soon, Kind regards, GCHR
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Amazing accommodation”
Fabulous accommodation, central location over looking surfers paradise beach. Able to watch xmas carols and fireworks. Beds very comfortable except for extra beds they were very hard. Close to eaterie… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Lynette, thank you for your review and feedback. We are thrilled you enjoyed your Christmas with the family. We look forward to hosting you again in the near future. Kind regards, GCHR
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Holiday magic - we all loved this spacious generous apartment”
We arrived quite late at night and were surprised by the incredible views of sparkling lights over Surfers and the south from the floor to ceiling windows (we had only considered the sea views, doh!) … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Berry J Thank you for your review. We are so pleased you and your family enjoyed your stay with us. We look forward to hosting you again in the near future. Kind regards, GCHR
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“GCHR orchid Residence apartment 25102”
This Apartment is Amazing ! GCHR were great from the beginning from helping us find the right apartment for me and my family to the time we dropped of the keys friendly staff. This apartment is very s… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Tay We agree: our apartment OR25102 is beyond words. The view alone is breathtaking. We are so pleased you again enjoyed your stay with us. We appreciate your loyalty and look forward to hosting you again soon (don't forget your return guest discount!) Kind regards, GCHR
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Grateful”
Had an amazing stay in Orchid Residences. Everything from booking, arriving to leaving was first class. The staff are so caring and accommodating. Loved the central location, so close to everything. T… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear 295gaylenek, What brilliant feedback: thank you for your review. We very much look forward to having you stay with us again soon. Don't forget your return guest discount next time! Kind regards, GCHR.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with the property manager through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact the property manager?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call the property manager before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.
If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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