Casa Suenos Mar Menor Golf Resort with swimming pool and free wi fi – Home 83091 Villa
- 3 bedrooms
- 6 sleeps
- min stay varies
Casa Suenos Mar Menor Golf Resort with swimming pool and free wi fi – Home 83091
- Villa
- 3 bedrooms
- sleeps 6
- min stay varies
Key Info
- Beach / lakeside relaxation
- Nearest beach 5 mi
- Swimming pool
- Child Friendly
- Car advised
- Air conditioning
- No pets allowed
- Private garden
Description from owner
Description
Casa Suenos offers a very comfortable home from home feeling and is located in a very peaceful area of the resort overlooking a beautiful fountain area to the front with a South West facing rear garden for sunbathing and BBQs yet is within easy reach of the resort centre.
We are located a short stroll from the supermarket and El Boulevard with all its bars and restaurants.
The resort has everything you will need for the perfect holiday such as bar's and restaurants, a bank, supermarket and gym. You can book your golf on the resort or play one of the many courses in the area.
We also offer rates for golf parties minimum stay 2 nights.
Further details
Flexible change over days. We do our best to fit in with guests flight time but in high season this can be rather difficult. Departure by 11am and arrival after 4pm other arrangements to be agreed prior to arrival.For late arrival a welcome pack can be arranged with our villa management people.CHILDREN MUST BE SUPERVISED AT ALL TIMES AROUND THE SWIMMING POOL!!!!!
Further details indoors
Our aim is comfort and enjoyment and we have provided ample crockery and other utensils for our guests. Towels, linen, high chair, travel cot and beach towels are all included. There is also a good selection of family and children's games and a wide range of books. Very comfortable beds with a choice of duvets or throws.
Further details outdoors
You have seating for 8 to dine, 6 sun loungers and pool toys.The villa has a private garden, swimming pool and sun terrace.
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Families
- Great for children of all ages
- No pets allowed
- High chair
Bed & bathroom
- Bedroom 1: Queen Bed
Bedroom 2: 2 Twin beds
Bedroom 3: 2 Twin beds - 2 Showers, 1 Attached (ensuite)
Amenities
- Wireless Internet
- Air conditioning
- Private outdoor pool (unheated)
- Children's pool
- Private garden
- Grill
- Patio
- Solarium or roof terrace
- Balcony or terrace
- Internet access
- Central heating
- Safe
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Iron
- High chair
- TV
- Satellite TV
- DVD player
- Stereo system
- Linen provided
- Towels provided
More Less
Access
- Parking
- Secure parking
- Not suitable for wheelchair users
Getting around
Interaction with guest
Policies
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($376.41) £300.00 - Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
House rules
About the owner
Colette B.
Tourist License
VV.MU.1871-1
- Average reply time:
- 1 hour 6 minutes
- Response rate:
- 100%
- Calendar last updated:
- 11 Apr 2024
- Years listed:
- 15
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Excellent
– based on 23 reviews
Excellent
23 reviews
- Excellent
- 21
- Very Good
- 1
- Average
- 1
- Poor
- 0
- Terrible
- 0
“Great Villa, Great owner”
Just spent 2 weeks at Casa Suenos on the Mar Menor golf resort, August 2022 with my partner, son and father. We all absolutely loved it! Really nice 3 bedroom villa with a private pool. Less than 10 m… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you so much for your review. We endeavour to ensure all our guests have an enjoyable holiday and we work hard with our on-site people to maintain the villa to a high standard. Reviews like yours make it all worthwhile. Thank You.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“We arrived at a 'Building site'.”
I booked this villa in Feb 19 for 13 nights from 29th July 19 to 11th August. Prior to our holiday I emailed the owner on several occasions to request info and I received replies within a few days. Not once was I informed that there was on-going building works on 2 villas, one next door and one 2 doors away. We could not believe our eyes as we arrived at the villa late on 29/7/19. A skip full of rubble on one side of the driveway and our 2nd parking space was filled with tiles on wooden pallets. As we opened the car doors all we could hear was a loud drilling/cutting noise. The noise was continuous as we unloaded the cars and accessed the villa. We opened the rear patio doors to view the garden and pool area to be 'greeted' with more noise and a cloud of dust, which had settled on the patio, dining table and pool. I immediately contacted the owner who arranged for the property manager to visit the next day. The manager spoke to the neighbours in an attempt to cease the building work during our stay (apparently this had been agreed with our villa owner ?) . Unfortunately, the neighbour was keen to progress his work and to be fair he did communicate with myself as to the most convenient times to 'dig up' the drive and complete other noisy activities. My complaint is directed to the owner as she knew that this work had been on going for 2 years and that the street was like a building site. Had I have known that there were on-going works next door, I would not have booked ! In addition to noise and disruption we had little or no air con in the bedrooms for the 1st week. This was an intermittent fault which had occurred during the weeks prior to our visit. Once again you can imagine how we felt after being told that the 1st available engineer was booked for 14th August ( 3 days after we would be leaving). I drove to Torrevieja and paid 70 euros for an air con unit but no concern or offer was made by the owner even though the temps were extremely high during the night and that we had a 5 and 2 year old to consider. Fortunately the manager was able to book an engineer earlier and the air con was fixed for the last 5 nights. The neighbour also ceased the building works during our 2nd week. We made the most of the remainder of our holiday and enjoyed it, however I think the owner did not appreciate the disruption we encountered during our 1st week. If you are considering this villa ensure you ask the right questions, otherwise 'you will be left in the dark'.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner In response to this review. We did appreciate the disruption caused to this family and done everything in our power to address all the issues raised. We gave the guests the option to leave the villa the next day if they were dissatisfied with things. We have rented our property for many years and this is our first bad review. The building work that was ongoing next door came as a complete surprise to us when we visited ourselves in late June. As far as we were aware all building work had been completed so when we spoke with the neighbor and gave him the information of our bookings he assured us that no building work would be carried out. With regards to the air conditioning the engineer couldn’t find any fault prior to your stay and the delay getting them back was due to high demand because it was high season. The date given was the next available appointment but we were told that if anything became available before they would give us priority, which they did, all issues you had were beyond our control and we did everything possible to address the problems. After our telephone conversation on the day you arrived I gave you the opportunity to find alternative accommodation but you chose to remain in the villa but had your mind set on financial recompense immediately . Within two days of arriving you were asking me how much I was going to refund you for the inconvenience. This isn’t the actions of someone who was solely interested in having things put right but about how much money you could get back.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Great villa on a great complex”
Our second trip to the Mar Menor resort, but our first at this villa. Very efficient comms and support from both the owner and her 'villa manager' on the resort. Villa has everything you cou… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your positive feedback. We are so pleased you enjoyed your stay and hope we can be of help again soon.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Beautiful Home from Home”
We have visited Casa Suenos several times over the past few years and can say without a shadow of doubt that this is one of the nicest holiday homes we have stayed in. The villa is very well maintaine… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Such positive feedback is fantastic and very much appreciated. It makes all our efforts worthwhile. A great big thank you to everyone for all the great reviews we have received xxxxx
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“MUY RECOMENDABLE”
Realmente es una excelente casa. Muy bien cuidada, no le falta ningún detalle. La zona aunque es imprescindible tener coche esta muy bien comunica para ir a diferentes sitios del entorno. La ur… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner gracias por tus comentarios positivos. Es bueno saber que todos nuestros esfuerzos y los de nuestros administradores de villas ayudan a garantizar que sus vacaciones sean perfectas y esperamos que regrese pronto.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Lovely Villa”
We have just enjoyed a great holiday at Casa Suenos. This is a lovely villa with private pool and gardens set in a quiet cul de sac within the Mar Menor Golf Resort. The villa is beautifully presented and has everything you need to feel at home, and the local amenities within and around the resort are excellent. You don’t need to be a Golfer to enjoy the facilities available and there is so much to see and do in the region that we will soon be planning a return visit so that we can explore more of the beautiful Mar Menor.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner So pleased to hear that you enjoyed your stay at Casa Suenos and look forward to seeing you again soon.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Pregnancy break”
Stayed at this home from home property late last year whilst having a last minute break away before having my daughter. The private pool although a bit chilly in september was still useable and allowe… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you so much for your positive feedback. We really appreciate the time our guests take to review our home.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Highly recommended”
Just returned from a weeks holiday at casa suenos it is a quiet relaxing place very well kept inside and out. We enjoyed it that much we have already booked to return in June .
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for your positive feedback and we are looking forward to having you stay again in June
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Lovely As Ever”
Just returned from our trip to Casa Suenos and as usual it was very well presented, spotlessly clean and very homely. We have been going to Casa Suenos on and off now for a number of years and can say… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Your feedback is very important to us and very much appreciated. Such a positive review makes all our efforts worthwhile . This review enables future guests to make a choice based on your reviews. Thank you to all our visitors who have taken the time to rate us.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Lovely villa in a quiet location.”
The villa was lovely. Very well equipped inside and with pool inflatables. The pool and garden were not overlooked and the location was ideal for a peaceful, relaxing holiday. Booking was very easy… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you for such positive feedback. We are pleased you and your family enjoyed your stay at Casa Suenos and we look forward to hearing from you again. Best regards Casa Suenos and crew
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Colette (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Colette (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Colette (the owner)?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Colette the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Colette (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Colette (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Colette (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Colette (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Colette (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Colette (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Colette (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Colette (the owner) a message.
If Colette (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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