Villa Sepoi Sepoi by Elite Havens, 6BR, Tanjung – Home 2328618 Villa
- 6 bedrooms
- 12 sleeps
- min stay varies
Villa Sepoi Sepoi by Elite Havens, 6BR, Tanjung – Home 2328618
- Villa
- 6 bedrooms
- sleeps 12
- min stay varies
Key Info
- Swimming pool
- Child Friendly
- Car advised
- Air conditioning
- No pets allowed
- Private garden
Description from manager
Description
Bordering the beautiful and unspoiled white-sand Sira Beach in Lombok, 6-bedroom Villa Sepoi Sepoi is a tropical dream home set within 4.5 acres of coconut grove and gardens. Facilities include:20-metre pool, cabana bar, table tennis, Satellite TV; projector screen and WiFi. Every need is met with a smile by the villa's efficient staff team, including a chef, manager, housekeeping and security. A car and driver are also available at extra charge. Guests can dive the Gili Islands, trek Mount Rinjani, visit local craft workshops and markets, or relax at this secluded, luxurious beach retreat.
Families
- Great for children of all ages
- No pets allowed
Bed & bathroom
- Bedroom 1: King bed
Bedroom 3: Twin bed
Bedroom 4: Twin bed
Bedroom 5: King bed
Bedroom 6: King bed - 6 Attached (ensuites)
Amenities
- Wireless Internet
- Air conditioning
- Private outdoor pool (unheated)
- Private garden
- Patio
- Balcony or terrace
- Sea view
- Internet access
- Safe
- Staffed property
- Microwave
- TV
- Satellite TV
- Ceiling Fans
- Linen provided
- Towels provided
- Housekeeping Included
More Less
Access
- Not suitable for wheelchair users
Policies
- Check in time: 15:00, Check out time: 12:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
House rules
About the manager
Elite Havens
- Response rate:
- 78%
- Calendar last updated:
- 27 Apr 2024
- Years listed:
- 12
- Based in:
- Singapore
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Excellent
– based on 47 reviews
Excellent
47 reviews
- Excellent
- 46
- Very Good
- 1
- Average
- 0
- Poor
- 0
- Terrible
- 0
“Perfeeeeect !”
We did 6 days here with 5 kids - 12 people total. The view, the food, everything was perfect, the staff and everyone else were amazing and friendly and special thanks to Pak Akmal, Mbak Made and Chef.… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Best vacation we've ever had.”
We did a large group vacation for 1 week with 5 kids at Villa Sepoi Sepoi. I can't fully put into words how incredible of an experience it was for my family. The staff, Akmal, Made, Zul and every… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“A Wonderful Week in Lombok”
We did 7 nights here with 4 families - 12 people total. This was one of the best weeks of my life. From the staff arranging boats, day trips, golf, bringing in masseuses, bringing in a band, booking f… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Best family vacation we have had”
The staff and management were amazing. They accommodated every request we had and understood dietary restrictions. The food was first class. The building was in great shape and the photos on the websi… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great location and service”
The staff is incredible and works very hard to make your stay special. The food is excellent and meals on the beach are a highlight
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Bye23Hello24 in Sepoi”
The best place to spend our new year! The food daily was delicious.. and the bbq was definitely out of this world. They even decorated the beach front for our bbq nights! The staffs lead by Pak Akmal … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you Datin Rozita for the clear and precise review. Pleasure to provide you an exceptional service and a wonderful experience. On behalf of Elite Havens team, looking forward to having you again on our doorstep.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“A magical family holiday to remember”
We absolutely loved our 4 nights at the beautiful Sepoi Sepoi! The staff were so lovely and helpful and I think the highlight was the wonderful birthday celebration on the beach for our mum, with abso… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi Marja, thank you for staying at Villa Sepoi Sepoi and giving us a perfect review. We are thrilled to know that you enjoyed its beautiful views, delicious food and the top notch service of our villa staff. On behalf of Elite Havens and entire villa staff, we hope to see you again on our doorstep.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Family holiday”
This was the perfect setting for our family (consisting of 3 generations,) holiday. There is a beautiful central area for convening and a lovely dining area which easily seats 14 people. The pool are… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi Lisa, thank you for staying in Villa Sepoi Sepoi and giving us a perfect review, On behalf of Elite Havens we are delightful to listen to your experience and to know that you enjoyed the top notch services of our villa staff. we hope to see you again and your family in the next holiday
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Perfect villa for families, large group, and events!”
The place has a huge space which is perfect for large groups and events. Even the bedrooms were so big which is also perfect for families. The staffs were very accommodating and hospitable and the foo… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi Kyla, thank your for your nice words with us. It means a lot to know that we made your stay perfect at Villa Sepoi Sepoi. On behalf of Elite Havens team, we hope to see you again and your family in the next holiday
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Feels like heaven! A dream holiday for families, group of friends and even for special occasions!”
Perfect holiday especially I get to feel the nature, see the view and spend the time to stroll near the beach! Very spacious. I love the food very much especially the salmon! It’s my favorite of… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi Jeanne, thank you for sharing your fantastic experience at our villa. We are thrilled that we satisfied you with our service. On behalf of Elite Havens team, we hope to see you again in the future.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with the property manager through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact the property manager?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call the property manager before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.
If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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