Surlingham Lodge Cottages – Home 610813 Cottage
- 4 bedrooms
- 8 sleeps
- 3 nights min stay
Surlingham Lodge Cottages – Home 610813
- Cottage
- 4 bedrooms
- sleeps 8
- 3 nights min stay
Key Info
- Child Friendly
- Car advised
- Air conditioning
- No pets allowed
- Private garden
Description from owner
Description
Surlingham Lodge Cottages offers you an exceptionally high quality holiday accommodation. Two self contained, ground floor holiday homes, each accommodating four persons, with the additional options of a child's bed and/or cot available on request.
The cottages are situated together in large gardens, each with its own patio areas. The cottages can be booked separately for smaller groups.
Studio Cottage Holiday Lettings Home ID 213955
Garden Cottage Holiday Lettings Home ID 608110
Situated in a Norfolk broads village in the heart of the countryside, surrounded by nature reserves and RSPB sanctuary, yet only 6 miles from the historic city centre of Norwich. 30 min. Drive to the Norfolk coast. Walking distance from riverside pubs and restaurants.
Families
- Great for children of all ages
- No pets allowed
- High chair
Bed & bathroom
- Bedroom 1: Queen Bed
Bedroom 2: 2 Twin beds
Bedroom 3: Queen Bed
Bedroom 4: 2 Twin beds - 4 Attached (ensuites)
Amenities
- Wireless Internet
- Air conditioning
- Private garden
- Climbing frame
- Swing set or jungle gym
- Grill
- Patio
- Balcony or terrace
- Internet access
- Central heating
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Washing machine
- Clothes dryer
- Iron
- High chair
- TV
- Satellite TV
- DVD player
- Linen provided
- Towels provided
More Less
Access
- Parking
- Secure parking
Interaction with guest
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($250.94) £200.00 - Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Robin And Elena W.
- Average reply time:
- 3 hours 33 minutes
- Response rate:
- 100%
- Calendar last updated:
- 28 Mar 2024
- Years listed:
- 12
- Overall rating:
Languages spoken: English, Russian
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 19 reviews
Very Good
19 reviews
- Excellent
- 15
- Very Good
- 2
- Average
- 1
- Poor
- 1
- Terrible
- 0
“Een ik-voel-me-thuis-huis”
De ligging is perfect om de unieke Britse geur op te snuiven. Vlakbij Norwich en op goede afstand van veel andere pittoreske plaatsen. Wandelroutes in overvloed. Al met al ‘the place to be&rsquo… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Overpriced - owners will treat you like a cash cow”
We stayed at the lodge in May. The house is ok but far from luxurious. The bathrooms smell of damp, one toilet blocked and was broken on arrival (the host later blamed us for that). The sheets and tow… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Quietly located contemporary house but a bit pricey”
Surlingham Lodge Cottages are relatively new-build additions to Surlingham Lodge itself - a detached house in a generous plot in the hamlet of Surlingham. Norwich, Great Yarmouth and the Broads are al… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Wonderful stay in peaceful surroundings”
Fabulous! We booked both cottages for a week,and thoroughly enjoyed our stay here.Both cottages are clean, comfortable and well equipped. The garden is very spacious and our three young grandchildren loved playing on the treehouse and swing. Although a little remote as there are no shops nearby, we didn't find this a problem, but a car is a must. Only one small niggle, our inquisitive toddler grandson found the gate at the top end of the garden that leads to the driveway very easy to open ! Maybe a more secure lock would deter others in the future ! A return visit to stay here would be most welcome.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Peaceful countryside cottages”
Lovely peaceful location A good place to walk from and enjoy the countryside and wildlife A short distance to a riverside pub which was friendly and served good food
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Lovely cottages and hosts are extremely welcoming/helpful.”
Robin and Elena made us feel very welcome from our arrival. The cottages are spotless and perfect for what we needed. My elderly Grandmother was very comfortable here and the facilities were great. My… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Dear Mary, it was a pleasure to welcome your family! There is so much to see and do in Norfolk and Norwich, but our cottages are situated perfectly if you wanted to wind down and relax in the countryside location, yet so close to the city and the sea!
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Ms”
We have just returned from 4 days at this beautiful cottage. The hospitality was outstanding, Robin was there to meet upon arrival and showed us around and familiarised us with the cottage, the gard… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thank you so much for your wonderful words.Thank you for being such great guests! You are welcome back any time!
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Peaceful retreat with plenty of facilities”
Lovely stay at the Garden House with our two children 13 and 11 who loved the garden and particularly enjoyed playing badminton on the front lawn. Lots of places to visit nearby including Holkham Hall… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner We agree - Surlingham Lodge is in such a perfect countryside location , yet only 6 miles from the centre of Norwich. Just far enough away to avoid the noise from the hustle and bustle of the city. Do book again.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Lovely break”
With our daughter and son in law visiting from America and my husband recovering from ill health, this was a welcome short break. We rented both .Very well equipped . Would highly recommend this place… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Many thanks, Pat. We are so pleased you had a lovely stay in our cottages and hope to see you again in future!
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Great stay”
Booked Surlingham Lodge cottage as a late availability on the internet. What a great find. Spacious , high quality , clean cottages. Great location , with river and Pubs in walking distance. Had the u… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thanks a lot for your lovely review. Glad you had a fine stay. The cottage, gardens and location delivers on all fronts! We hope to see you again!
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Robin and Elena (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Robin and Elena (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Robin and Elena (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Robin and Elena the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Robin and Elena (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Robin and Elena (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Robin and Elena (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Robin and Elena (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Robin and Elena (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Robin and Elena (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Robin and Elena (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Robin and Elena (the owner) a message.
If Robin and Elena (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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This listing is created and maintained by the homeowner; we can only publish adverts in good faith as we don't own, manage or inspect any of the properties. We advise you to familiarize yourself with our terms of use.