HRSP Orchid Residences Orchid Residences, Apartment 22405 – Home 6370508 House
- 2 bedrooms
- 6 sleeps
- min stay varies
HRSP Orchid Residences Orchid Residences, Apartment 22405 – Home 6370508
- House
- 2 bedrooms
- sleeps 6
- min stay varies
Key Info
- Swimming pool
- Child Friendly
- Air conditioning
- Ask about pets
Description from manager
Description
Located in the heart of Surfers Paradise, Orchid Residences is co-located within one of the Gold Coast's newest hotels, whose name alone is renowned for five-star luxury - all around the world.
Orchid Residences is located on Orchid Avenue in Surfers Paradise, just 50 metres from Cavill Avenue and 200 metres from the spectacular beachfront Esplanade and Surfers Paradise Beach. Everything is at your fingertips, from the very best shopping outlets to the hottest bars and the best restaurants. You need only exit the foyer, and you're right where you want to be.
The resort boasts very impressive first-class facilities. These include an indoor pool, an outdoor pool and seven spas, a sauna, two fitness centres, a day spa, barbeque facilities, a terrace, free Wi-Fi in public areas, HRSP-managed apartments, and even bicycle rental. In addition to these great activities, the resort offers a long list of amenities, including; a tour desk, childminding services, meeting facilities, a business centre, a beauty shop and a gift shop. The resort also has on-site restaurants and bars, which are highly acclaimed and recommended.
Additional amenities: Security System
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Families
- Great for children of all ages
- Ask about pets
Bed & bathroom
- Bedroom 1: King bed
Bedroom 2: Twin bed - 2 Unknown types
Amenities
- Air conditioning
- Private outdoor pool (unheated)
- Private outdoor pool (heated)
- Shared outdoor pool (unheated)
- Private indoor pool
- Jacuzzi or hot tub
- Grill
- Internet access
- Sauna
- Iron
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Access
- Parking
- Not suitable for wheelchair users
Policies
- Check in time: 14:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the manager
Gold Coast Holiday Rentals
- Response rate:
- 50%
- Calendar last updated:
- 03 May 2024
- Years listed:
- 9
- Based in:
- Australia
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Excellent
– based on 7 reviews
Excellent
7 reviews
- Excellent
- 6
- Very Good
- 1
- Average
- 0
- Poor
- 0
- Terrible
- 0
“Great Stay at the Hilton - Orchid resort”
we booked through GCHR and stayed at the Hilton - Orchid Resort room 22405 we had a Fantastic location, really nice apartment with everything you needed. Excellent location. Shops, restaurants etc … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“modern apartment with wow factor”
this property is an excellent choice if you have high expectation. Centrally located in the heart of Surfers you have every thing you can possibly need at a short walking distance, it features fantast… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Luca, thank you for your perfect score review! We are so pleased you enjoyed your stay with us. We look forward to hosting you again in the near future. Kind regards, GCHR
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Once again we enjoyed our stay at Orchid Residences and will definitely return!”
Tim and Tony and staff made this holiday so easy from the beginning till departure. What we were offered was what we got! there were a couple of issues however even this property at the level of quali… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Sam, thank you for your glowing reference! We greatly appreciate your feedback and are thrilled we can deliver the service and, by extension, the holiday you and your family deserve. We look forward to hosting you again in the near future. Kind regards, GCHR
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Super Stay, great location”
The check in and out staff were very efficient and courteous! We were given a welcome pack all about Gold Coast, which was so helpful. Everything was within walking distance. So much happening, no t… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Jane, Thank you for your review and feedback. We are so pleased you enjoyed your stay with us and look forward to hosting you again in the near future. Kind regards, GCHR
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“10 out of 10 Stay!”
One the best parts of this apartment is the location. No need for a car as everything within walking distance. You have to collect keys from the GCHR office so keep this in mind when choosing your h… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Trudy, Thank you for your perfect score review! We are so pleased you enjoyed your stay with us and look forward to hosting you in again in the near future. Kind regards, GCHR
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Perfect apartment with amazing view!!!”
Above our expectations. Would surely recommend to everyone!! I would love to come back and stay there again :)
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear Anastasia, Thank you for your review. We are so pleased you enjoyed your stay with us and look forward to your return visit. Kind regards, GCHR
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Great apt great views great location”
2nd time we have stayed at the Orchid residences. They are part of the Hilton & you have access to all the facilities. Great 2bed 2bath apt with amazing views South with the Ocean to the East &am… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Dear PeggySue, Thank you for taking the time to provide such a comprehensive review: we greatly appreciate the opportunity to better our services for our guests and this is only achievable with constructive feedback from our previous guests. Please be advised that we are currently in the process of amending the management structure of our Housekeeping team which we expect will assist in the communication between departments, allowing for more thorough service checks before check-in. We also note that each apartment should be fitted with one extra blanket per room, and as such, we will ensure this extra blanket is sourced and replaced immediately. Thank you for letting us know. Remember too that we offer the service of Express Posting your apartment keys to you prior to your arrival to avoid having to collect these from our offsite address (located approximately 2mins for this resort). Thank you again for your review. We hope you intend to visit with us again soon: don't forget your return guest discount! Kind regards, GCHR
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with the property manager through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact the property manager?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call the property manager before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.
If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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