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53
Very Good

1 / 62 View from Front Entrance of Rental

from $49 / night help Estimated Price for guests, Nights

Description from owner

Description from owner

Bedrooms 2 / Bathrooms 2 / Sleeps 5 / Apartment
Bedrooms: 2  Bathrooms: 2  Sleeps: 5  Type: Apartment
Vacation Resort Oasis w/Mountain Views!
TripAdvisor property ID 2278359

More Property Details

Book this 2 bedroom apartment in Phoenix today! A total of 5 people can sleep here comfortably.

Guests can enjoy a pool, air conditioning, and parking space among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 4.5/5 thanks to an average of 53 reviews.

Costs vary, with the average weekly rate as low as $339 to as high as $1305, depending on travel dates.

The owner responds to 100% of inquiries and last updated the property’s calendar Aug 21, 2017.

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About the owner

About the owner

Management -.
Response rate:
100%
Calendar last updated:
21 Aug 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Phoenix Attractions

Amenities

Amenities

General


  • Air conditioning
  • Ceiling Fans
  • Central heating
  • Clothes dryer
  • Fireplace
  • Hair dryer
  • Iron
  • Linen provided
  • Towels provided
  • Washing machine

Phone / Internet


  • Internet access
  • Telephone
  • Wireless Internet

Pool / Spa


  • Jacuzzi or hot tub
  • Shared outdoor pool (heated)

Property Features


  • Mountain Views
  • Parking
  • Secure parking

Kitchen


  • Dishwasher
  • Freezer
  • Fridge
  • Microwave
  • Stove
  • Toaster

Entertainment


  • CD player
  • DVD player
  • Satellite TV
  • TV
  • Video player

Outdoor


  • Balcony or terrace
  • Grill
  • Patio
  • Tennis court (shared)

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (53)

Very Good – based on 53 reviews Very Good
53 reviews

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Excellent
32
Very Good
21
Average
0
Poor
0
Terrible
0
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“Awesome stay”

Reviewed 1 Apr 2017

This unit was well located, always felt safe. Pool was well maintained, cold water fountain, washroom and shower.

“Nice, homey place to stay.”

Reviewed 30 May 2015

Everything was as advertised. Nice place to stay. Location was good and fairly easy to get to anywhere around town. Service was great, met at the door upon arrival with all the necessary information. All in all an enjoyable place to stay.

“Excellent”

Reviewed 13 May 2015

Great condo. Great pool with gas bbq. Amazing service from steve. Location was a bit off then expected but overall amazing experience.

“Fun in the sun”

Reviewed 20 Mar 2015

The condo has an ideal location. It is within a short walking distance to two beautiful pools. The condo itself was very clean and well maintained. Steve, the contact person, was very helpful. My only negative would be the kitchen. The appliances are really old and the flatware is cheap. The bed in the main bedroom is very comfortable and the bathroom nice.

“What a great winter getaway”

Reviewed 26 Feb 2015

We sure enjoyed our stay in this clean, well-equipped, nicely decorated condo. This place is centrally located making it so easy to get around Phoenix. How wonderful to be poolside while the rest of the country is in a winter deep freeze. We are already planning next years' trip.

“All the comforts of home while on vacation.”

Reviewed 5 Feb 2015

Excellent location to get around the Phoenix area without having to deal with down town every day. The pools and hot tubs are great and there are plenty of grills to cook outside with no waiting.

Response from the owner Thanks for leaving your rating and comments. I'm glad everything worked out for you and your wife here during your week-long stay here from Washington state (except for maybe the outcome of the Super Bowl). Hope to see you guys or anyone you refer back here again soon in any of our many units. All are different with their own charm and perks, and our prices are always reasonable.

“Will definately stay here again.”

Reviewed 23 Jan 2015

We really enjoyed our stay here. The condo is very cute and comfortably furnished. We came when the weather was nice for hiking the nearby trails as well.

“Very nice property!”

Reviewed 28 Oct 2014

The rental property and overall resort property are very nice. The property is clean and safe and we found everything to be as described in the rental offer.

“Had a great time!”

Reviewed 21 Jul 2014

We only had a problem with the living room rug. It was a trip hazard as it was already bent up from people tripping over it. The basketball court was nice but we didnt get much use out of it due to lack of shade. Also the area around the court is full of sand burrs and thorns. Other than that we had a nice stay. The closets are well stocked with linens and even beach towels for the pool. We also enjoyed the board/card games. The three pools are very nice and well shaded. Overall a great experience!!!

Response from the owner Thanks for your review. We just want to add a footnote that the area rug corner that was folded must have gotten that way due to the sofa leg. We responded to your notice and it has now been flattened and also anchored by the leg so that is is no longer an issue. Thanks for the heads up and we are glad you enjoyed your eight nights with us!

“Lovely condo, centrally located”

Reviewed 13 Apr 2014

We are a family of four, with two young children (8 and 5). Overall, I would recommend this condo to others; we chose this based on location and price. It was as advertised- a 2BR 2Ba fairly spacious condo, within minimal walking distance to pools. We enjoyed the location- it was easy to GPS many restaurants, grocery stores, and attractions. The proximity to North Mountain was wonderful- my son and I enjoyed a long hike one morning, and it was great that it was only 5 min away. We also hiked a portion of Camelback Mountain another day- during rush hour, it took 25 min to get there, so not bad at all. On other days, we visited the Desert Botanic Gardens, Children's Museum, and other locations. We had two issues while we were there- when we arrived, within the first 1-2 hours, we realized that what we assumed were the floors were dirty- our 5yo daughter's feet were quite dirty after simply playing in the condo. We are a family who wears no shoes in the house- and had done the same in the condo- so we were sure we weren't tracking anything in. Steve was prompt in having the cleaning crew return to clean. However, as the cleaning lady suggested (and we agreed), the rugs were somewhat dirty (perhaps because aZ is so dry and dusty), so cleaning the hard floors again didn't really solve the problem. While we were very happy with Steve's accessibility and promptness (we greatly appreciated that he quickly let us know that we had forgotten several items in the condo after leaving and that he arranged to have them sent to us), we felt that he seemed somewhat condescending in the way he spoke to us (e.g, he seemed dismissive of feedback we had given about the rugs/floors) and when inquiring about other questions/problems. Overall, again, I would recommend this condo- but the rugs should be cleaned, and a better attitudinal sensitivity with regard to customer service would go a long way towards improving the experience.

Response from the owner We thank all our guests for their feedback and are always happy when they enjoy their stay, and are one of the very few rentals here to offer not only full, on-site service 24/7 but personalized greeting and check-in as well. We have never had a complaint regarding the floors so were quite surprised when the guest told us he guessed it might be the floors that caused their bare feet to collect dust. The Arizona desert atmosphere is very dry and dust does accumulate and stick to the oils on bare feet quite easily no matter how clean a place is. Nevertheless, we wanted the guests to be happy so arranged for housekeeping to come over immediately the very same day and redo all the floors at their request, something that had never been requested before. Housekeeping reported that the guest realized what we had suspected, that it was not an issue with the floors being unclean after all. We never heard another complaint from the guest and only after we called them to check in on them one last time just hours before check-out at the end of their stay (and specifically asked about it again to be sure of their satisfaction) did the guest hypothesize that maybe the issue was due to an area rug. It is very unlikely one area rug under the coffee table and one runner in a bedroom (comprising less than 10% of all floor space) would cause much of an issue, as a vacuumed rug does not transfer dirt as easily as dust on bare floors. Again however, we do not like to challenge a guest even when we suspect differently but then reminded the guest about the nature of the climate, to which he seemed understanding at the time. We were very surprised to read only now that the guest felt dissatisfied that we did not enter into another last-minute discussion on his new theory upon check-out, especially since it was we who called him and had no other complaints from him the entire stay. All we can say is that we responded to and resolved their one complaint as we do all guest issues immediately the same day, and our service is usually praised compared to most other units here which are managed long distance by absentee owners. We immediately informed them of several items they left behind and offered to ship them back, as they seemed to be in a hurry (oven was left on) and the place was quite messy upon check-out, but to be fair that is not uncommon with families with small kids. We continue to pride ourselves in our 24/7 on-site service and long record of satisfied guests.

Review 1-10 of 53

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