Description from manager
Description from manager
More Property Details
Book this 3 bedroom house in Emerald Isle today! A total of 6 people can sleep here comfortably.
Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 14 reviews.
Costs vary, with the average weekly rate as low as $1150 to as high as $3500, depending on travel dates.
The manager last updated the property’s calendar Jul 26, 2017.
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About the manager
About the manager
Emerald Isle Realty, Inc
Emerald Isle Realty, Inc
- Calendar last updated:
- 26 Jul 2017
- Overall rating:
Languages spoken: English
Proximity to TripAdvisor's Top Emerald-isle Attractions
- Linen provided
- Smoking allowed
– based on 14 reviews
- Very Good
“Great house, great location”
Loved that the kitchen, dining, and living rooms spanned the length of the house facing the ocean. Kitchen appliances were new. Plenty of food storage in pantry. Decking was in great condition. Large, near empty storage at ground level perfect for bikes and ocean gear. Nice to have a full bathroom in each bedroom.
The house was in a good area, close to shopping and eating. The house needs work and updates. Had issues with the frig, dishwasher, shower heads, some lights were burned out and had to be replaced. If updates were completed, then this would be a great place.
Response from the manager Thank you for sharing your vacation experience with us, and for letting us know about the issues you experienced during your stay. I have asked our maintenance department to check out those items. Please let us know of such things while you're here and we will happily work to correct them for you. We appreciate your feedback and hope you will revisit Emerald Isle soon.
“Great OceanFront home.”
This oceanfront home was comfortable and roomy. All bedrooms and bathrooms were large and clean. The boardwalk to the beach was wide and I particularly liked the built in benches close to the beach.
“Needs a little up keep”
The house is in a great location and has a nice view of the ocean. The only things I would change/fix would be the back sliding glass doors. They don't open very easily. The salt water and sand has started to corrode the tracks they slide on. I would also fix some of the one by six pieces of wood on the decks. Once again the salt water has made the wood warp and has caused some to the nails to pop too. You and little kids have to be very careful if you walk on it with bare feet. The air conditioner for the upstairs would not go below 70 degrees. I tried everything to get it cool upstairs. Some of the pots and pans were really dirty and old. I wish they didn't cover the fire place with a stained glass picture, I would of liked to use it. Some of the furniture is different then the pictures online (need to be updated online). It's was listed as a three bedroom house but has four. I would like to see some care be put back into the house.
Response from the manager Thank you for your review of your stay at Waterloo. I noticed that you stayed last August and into September and hope you enjoyed your time in Emerald Isle. Our maintenance department has been busy during our off season inspecting the decks of each of our rental homes to ensure the safety of each of them as well as the safety of each of our guests. While it is normal for the nails and fasteners to pop with age, no other items were noted which would pose a safety concern with the deck of Waterloo. Thank you again for your feedback. I hope you will vacation with us again soon. Please call us when you're ready to begin planning your next Emerald Isle vacation - 1-888-832-0140.
“Mid-town (beach) location”
Beach front property has somewhat unique configuration. Very nice living space, and great view from the master bedroom deck on the second floor. Also has nice sitting area and end of boardwalk. But be careful, boardwalk slopes down slightly and has a tricky step. Well equipped kitchen and very nice storage closet for beach stuff and bikes on the ground floor.
Response from the manager It pleases me to know that you enjoyed your Emerald Isle vacation while staying at Waterloo. Thank you for your feedback and please come again soon. When you're ready to make reservations for your next stay, please call us - 1-888-832-0140.
We reserved the house next door, the Calypso, however, upon checking in we noticed the aC was not coming on. Turned out the unit was dead and it was going to be Wednesday before it could be replaced. Also, the downstairs bathroom sink would fill up with water every time you used the upstairs bathroom sink. All this even though there was a card there in the house with a name of the person who "checked" this house before we arrived! Emerald Isle Realty responded very quickly and Sunday morning we were offered the house next door at the same price, even though it had more square footage. Great. Upon moving in we noticed the upstairs aC unit in this house wasn't working. After a call the repair man repaired the aC Monday evening. My family has rented from EIR for years and recently the quality we have come to expect just hasn't been there. Both of these houses had different furniture in them than what was in the pictures online. The Calypso has more furniture in the pics than is actually there. As a real estate broker I think this is unethical. Eir could better spend there money by hiring someone who really does check the systems in the houses when the house is rented for the first time in the spring. We were dissapointed in the quality of the house and furnishings last fall, also an EIR rental. I will begin asking if a rental is listed for sale as both the Calypso and the Waterloo are. Sellers take out the good furniture and mattresses and are less likely to do a quality repair on a system, more likely to patch it until it sells. Roger Reidsville, NC
Response from the manager Thank you for your review of your stay at Waterloo. I'm sorry to hear of the disappointment surrounding your vacation experience this year. We do strive to make your vacation effortless and enjoyable and I again apologize that this was not your experience. Our website is regularly maintained to keep it up to date. Unfortunately, we aren't always informed when updates and changes are made to each property. While it is true that vacation rentals change owners from time to time, more often than not they remain vacation rentals and in most cases existing furnishings and other personal items are included in the sale of a property. Upon receiving your review, a request has been submitted to have new pictures taken of both homes so we can accurately depict and describe them. Thank you for alerting us of this need. Thank you again for your feedback and for expressing your concerns to us. I hope you'll revisit the Crystal Coast soon and allow Emerald Isle Realty another opportunity to serve as your host. Please call us if we can assist you in planning your next vacation - 1-888-832-0140.
“Loved the house layout”
We were looking for a house that had atleast 1 bedroom and bath on the main floor. This house has 2 bedrooms and 2 bath on the main floor, which worked great for my grandparents. The house is close to the beach with a nice deck. You can see the beach from the right side of the deck, but not from under the coved porch. There is a great sitting area half way to the beach which we sat at a lot more then I thought we would have. There were a few issues but EIR is great about fixing things. The key is just to let them know asap. We would stay here again.
“Great House for families”
This is an older with larger rooms than most newer ones. Having a bathroom off each BR is a plus. Well maintained. The decks off each bedroom and the partially covered deck on the back are great. Easy walk to the beach. Served our three generations of family well.
The place looked great since the improvements. I spent more time in the master bedroom because of the larger tv and new bed.
“9 days on the beach”
Our house was very clean and comfortable. The window in the upstairs bedroom was broken and rotted off the frame, I called Monday and left a message but no one called me back. we stopped into the rental office and a man came out that day and nailed it shut.the lights on the deck down to the beach did not work and the repair man said they couldn't fix them due to the turtles.They gave you enough linens and towels. all and all it was an enjoyable vacation