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Description from manager

Description from manager

Bedrooms 5 / Sleeps 10 / House
Bedrooms: 5  Sleeps: 10  Type: House
Coco West
TripAdvisor property ID 2334585

More Property Details

Book this 5 bedroom house in Emerald Isle today! A total of 10 people can sleep here comfortably.

Guests can enjoy a pool among other amenities offered by this rental.

Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 16 reviews.

Costs vary, with the average weekly rate as low as $1050 to as high as $3600, depending on travel dates.

The manager last updated the property’s calendar Aug 19, 2017.

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About the manager

About the manager

Emerald Isle Realty, Inc
Calendar last updated:
19 Aug 2017
Overall rating:

Languages spoken: English

Map

Map

Proximity to TripAdvisor's Top Emerald-isle Attractions

Amenities

Amenities

General


  • Linen provided

Pool / Spa


  • Jacuzzi or hot tub
  • Shared outdoor pool (unheated)

Outdoor


  • Grill

Suitability


  • Children
  • Pets
  • Smoking allowed

Reviews

Reviews (16)

Very Good – based on 16 reviews Very Good
16 reviews

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Excellent
5
Very Good
7
Average
3
Poor
1
Terrible
0
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“coco west”

Reviewed 25 Aug 2014

House was clean, well-maintained & roomy. 3 levels & stairs may be a problem for older people & those with limited mobility. An awing on the seaside deck on the main level would have been nice for sitting on the deck with shade from the sun, since the front of the house has a southern exposure.

“We all had a great time due to Emerald Isle Realty co.”

Reviewed 5 Oct 2013

The property was the best view with the most access to the beach that our family ever had. the dining area was exactly right for all of us to have our meals together. It was an ideal setup for us. thanks again!

“Good location, close to beach, house less than adequate”

Reviewed 6 Sep 2012

From the pictures, the house looked adorable and perfect for our family reunion stay. It's very convenient to the beach and in a cute neighborhood. The house needs some major repair: sliders do not lock,bathroom door upstairs "locks" accidentally,bathroom showers doors off the track.No screen for the sliders, in fact we found one in the bushes. It's an older home that has not been particulary taken care of. The dryer needs work, clothes took more than a hour to dry. Carpet is filthy. The home needs a good scrub. The barbecue grill looks as if it has not been cleaned ever. The home includes linens but what is not explained is the fact that a linen truck drops off sheets and towels and the renter has to make the beds. We're glad that we did not arrive late in the evening! There was no "welcome" gift which might have included bare necessities, including toilet paper and maybe enough coffee for the first morning? Thank God the place is close to a grocery store.

Response from the manager Thank you for your review of your stay at Coco. This duplex is spacious and the amenities of Spinnaker's Reach which are included make it a great value. I am sorry that you weren't pleased with the condition of this home and will happily ask one of the members of our refurbishment team to check it out. I'm also sorry that you were disappointed when you didn't find soap and paper products in the property. We do let each of our guests know this as it is included in the rental agreement which is emailed to you upon making your reservations. We are happy to go over every detail of your arrival and stay should you have any questions. Please call and speak with one of our vacation planners as we're here to help with any questions you might have. Thank you again for your feedback. I hope you will revisit Emerald Isle and allow Emerald Isle Realty another opportunity to serve as your host. Please call us when you begin making plans for your next vacation - 1-888-832-0140.

“Best beach vacation ever!”

Reviewed 8 Jul 2012

We truly enjoyed our stay. The house was even more beautiful than the photos. We had 4 single moms and 10 children, ages 16 to 3 and never felt cramped. We loved the close proximity to the pool too. We had only a few minor problems with our stay. One was a small wait for our linens, though they delivered them soon after we called. We also had a defective icemaker in the freezer. Overall we had an amazing week and will definately rent this property in the future.

Response from the manager Thank you for your review of your stay at Coco. It pleases me to know that you and your friends were able to getaway with your kids for a week at the beach. I agree, the proximity from this home to the beach and pool is ideal. I'm sorry that you were without the ice maker and I have reported this to our maintenance department so they can take a look at it. I hope you are able to plan a trip like this for 2013. Please call us and we'll happily assist in your planning - 1-888-832-0140.

“Enjoyable”

Reviewed 14 Jun 2012

The house was close to the ocean with our own boardwalk and also close to the pool. There were enough bathrooms to accommodate all bedrooms. The weather was great, except for rain one day.

Response from the manager Thank you for your review of your stay at Coco. It pleases me to know that you enjoyed this home and found it to be convenient to both the beach and the pool. Please call us when you begin making plans for your next Emerald Isle vacation - 1-888-832-0140.

“Our Family Vacation”

Reviewed 11 Aug 2010

As always we enjoyed the hospitality and beauty of the area, and the staff at Emerald Isle Realty were cordial and helpful. Unlike our many other stays, however, we had some concerns. When we checked in the bedroom on the downstairs floor had lots of dead spiders (thanks for the exterminator visit - would have worse to have been alive!). The room was inviting otherwise until you stepped into the bathroom. As my son put it...it looked like a "wookie" was there last...lots of hair everywhere ...floor, tub, even on the ceiling! All mattresses were good with the exception of the first floor. You kind of rolled to the middle of the bed. The washer worked well, but the dryer ran 3 - 70 minute cycles for one load, and they were still damp! Second floor was beautifully furnished, but the kitchen was not well equipped. The pots and pans definitely need to be replaced. We had steak one night and had to share 3 knives. Also, the stovetop worked, but the oven did not. It was not repaired until Tuesday. Hope all of this will help someone else feel better about the money spent for their stay.

Response from the manager Thank you for your review. I'm so happy you receive true Southern hospitality when visiting Emerald Isle and staying with Emerald Isle Realty. I'm sorry you arrived to dead spiders and hair all over the bathroom floor. I too am glad the spiders were dead and that proves that the routine spraying to prevent infestation isworking. Certainly, had you let us know about the uncleanliness of the bathroom, we would've gladly gotten a cleaning crew there to take care of it. I am also sorry you were without a stove for two days of your vacation. This is surprising because all new appliances were just purchased before this rental season. Nevertheless, I'm happy the stove was repaired for your stay. I don't see that the dryer was reported so I've submtted a request for maintenance. I've also passed on your comments about the bed ,replacement of pots and pans,and addition of steak knives. I hope you'll visit us again soon. Thank you for being such a loyal guest of Emerald Isle Realty.

“Great place, great view of ocean”

Reviewed 3 Aug 2010

This place was very nicely decorated and had all the amenities needed for a wonderful week. It has a great view of the ocean and easy access to the beach. The duplex was also near the community pool with easy walking access to the pool.

“Most relaxing beach vacation”

Reviewed 31 Jul 2010

-Coco was great, room for privacy and family fun -Convenient to pool and beach -Price competitive to Gulf -Much less commercial than most beach locations we have visited -Very few traffic issues, unusual for beach areas -Difficult understanding the garbage pick-up schedule -Would recommend Coco to others, unless they wanted our date!

“Service problems”

Reviewed 30 Jun 2010

This is the third time we have stayed in this house. As usual everything was fine...............except for the linien service. There is a king in the master bdrm. We called multiple times for sheets for this bed. Every time, it took two to three phone calls to get somebody to drop them off. Each time they would drop one off to the house, the package only had Queen size sheets. Even if they were marked king, if you looked at the sheets, it would have a small Q in the corner, and would not fit the bed. (This problem occured with the fitted king only.) We finally gave up, and used non-fitted sheets. If they aren't going to carry king sheets, tell us up front so we don't waste so much time on the problem.

Response from the manager Thank you for your review of your stay at Coco West. It pleases me to know that you and your family enjoy revisiting this duplex each year. I am sorry to hear about the mixup and frustration involving the linens and I'll certainly pass your feedback on to Island Essentials. Thank you again for your review. Please call us when you begin making plans to return to Emerald Isle - 1-888-832-0140.

“It was nice but...”

Reviewed 23 Sep 2009

the kitchen is too small... it's showing wear (stained carpet, old DVD player, no screen on door, etc.) location is nice; peg lot makes it a bit nicer than second row houses

Response from the manager Thank you for your comments. Yes, this duplex has a smaller kitchen but has a larger living area where most people gather! The bedrooms have been updated with new art work and all new kitchen appliances as well. The carpets have been shampooed and look great! We wish that everyone practiced good housekeeping habits while on vacation like taking off their shoes before entering the homes to keep the carpet clean and bagging opened food to avoid inviting bugs in the home but that doesn’t always happen. Sometimes by September you can see the toll that vacationing families can take on a vacation rental home. We try our best to keep them as fresh as possible, with only a few hours in between rental guests there’s only so much that we can do. If you ever find that the carpets need to be cleaned or maintenance items need to be addressed please let us know right away. We can have the carpets cleaned while you’re out on the beach during the day and fix those items that needs attention as well during your stay.

Review 1-10 of 16

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