“Plus jamais”

“Séjour calme et reposant”

“another great holiday”

“A relaxing stay in the heart of the Dordogne”

“Wonderful stay”

Response from the owner Thank you Martin for writing about your stay. It means a lot to us that you took the time to leave a review. Its always lovely to hear that our guests enjoyed themselves, had a chance to relax and unwind, enjoying the location and all that the Dordogne has to offer. I know that you said you hoped to return for another visit in the future. So hopefully we'll see you both again some time soon. Thanks again. Kindest regards Karen and Steve

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“tiny romantic retreat”

Response from the owner Thank you Jorn for writing about your stay. I know Monty missed you when you left, he loved his playtime with you. We're so happy to hear you enjoyed your 2 weeks with us, 1 week in one cottage, 1 week in the other. And its lovely to know that you enjoyed the Perigord too. Thanks again for taking the time to write about your holiday. Warmest wishes from France.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“Location Location Location”

Response from the owner Gosh, where to start? I think maybe you would have been happier on a city break. To clarify, this is the countryside, yes we do have fruit trees and lots of grass, and yes the fruit does fall off and land in the grass too. Yes there are a few flies and the odd spider (of course we remove them every week but they will always come back). The kitchen is designed to be a French country kitchen, open shelves and old dressers, most people think it’s quaint. (It is clearly photographed in our advert too) I’m sorry that the tourist brochures were in your way, we leave them in the cottage as people on holiday generally like to look at places of interest in the area. I must apologise too for disturbing you to hand back the keys that you had dropped in the garden, we thought you might be worried where you had left them and want them back ASAP. We have now replaced the faulty DVD but in an emergency, if one set of guests are not planning on using theirs that night and the others are waiting to settle down to a watch movie, it seems the most sensible thing to do in the short term. (I suspect you would have had more to say if we had not managed to find a replacement for you at 7 o’clock in the evening). I will of course check the mattress protector (there is one on the bed) as it may need freshening up, thank you for pointing this out, it’s an easy fix and will be addressed ASAP. But mattress aside, to summarise your review, it seems you were not happy with grass, fruit trees, tourist brochures, the odd spider/fly, the fact that we returned your keys to you at the wrong time and that we replaced the DVD player on the spot for you. As owners we are advised to keep our responses professional, but the points you have raised are making that quite a challenge this time. (Grass and fruit, really ??) So to any future guests reading this, I can only apologise if I don’t sound 100% professional this time. As hosts we are always happy to listen to any feedback guests may have and when we can, try and improve our service.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“Peaceful holiday”

Response from the owner Thank you for writing about your time here. We'll see you again next year for visit number 3!! The fact that you chose to come back year after year, we couldn't ask for better feedback than that. Warmest wishes to you both K&S

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“No shower or bathroom door - We didn't mind”

Response from the owner Unfortunately the previous guests, who left the same day you arrived must have had some kind of accident involving the shower door and bathroom door during their stay. I can only guess as they didn't inform us of this during their stay and we only realized there was a problem with the shower door on Saturday when we came to clean the gite in preparation for your arrival. The problem with the bathroom door was only discovered after your arrival on Sunday and as you say we did attempt to temporarily fix it but it became apparent a quick fix would not work. We did then offer to fix a curtain (although not ideal the only thing available to us) IMMEDIATELY, but was told by your husband and yourself that it was not necessary. It was only later in the week that you decided it was in fact necessary and we fixed the curtain WITHIN HOURS of you asking. I do of course accept that the situation was not ideal. But under the circumstances I am not sure what more my husband or myself could have done. As soon as we were aware of any problem we did our best to fix it. Sometimes things do just break or are broken by guests and there is nothing we can do to control this. Now that the season is slowing down we have a window of a few days to fully replace the door and frame. And replace the shower door too. Both jobs are totally impossible when guests are here, as they would cause too much disruption. The problem with the Skybox was reported to us on Sunday and was replaced the same day. With regards to your other comments, I do feel the need to respond. The cottages are clearly described as being next to each other. The size of the kitchen and the facilities available, are very clearly shown in photographs and described accurately. I am not sure what you mean by 'the bathroom (used loosely)' it is just a standard bathroom, sink, loo and shower, compact but absolutely adequate for a couple on holiday. I also have to disagree on using the term shabby. Our cottages are decorated every year at the end of the season, so even after one year of heavy use (we are fully booked) they do not have the chance to get shabby. You suggest the appliances need replacing. The coffee machine and kettle are brand new, a few weeks old, and all other appliances (microwave, toaster, hob, fridge etc) are in full working order. And even though we are at the end of the veggie season there are still plenty of tomatoes, fruits and fresh herbs to be picked. Eggs and their availability are unfortunately out of our control, the girls lay when they feel like it. I do completely understand and accept that the bathroom door situation was not at all ideal but to give us a 1 star rating because of a missing door does seem more than a little harsh. I feel this has influenced your whole review, making your other comments inaccurate.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“Totally relaxing”

Response from the owner Thank you for writing about your holiday here. Its lovely to hear that you enjoyed your time with us, seeing the sights and making the most of the peace and quiet. Thanks again. Warmest regards Karen and Steve

This response is the subjective opinion of the management representative and not TripAdvisor LLC.