Moon Palace Golf & Spa Resort – Home 6863966 Hotel apartment
- 1 bedroom
- 2 sleeps
- 7 nights min stay
Moon Palace Golf & Spa Resort – Home 6863966
- Hotel apartment
- 1 bedroom
- sleeps 2
- 7 nights min stay
Key Info
- Swimming pool
- Child Friendly
- Air conditioning
- No pets allowed
Description from owner
Description
Pamper yourself in the best all-inclusive Golf & Spa Beach Resort in Cancun Mexico, enjoy unique dishes amenities and service in your vacations.
ACCOMODATION
Your suite at Moon Palace Golf & Spa Resort will take your breath away. You’ll feel as though you’ve entered your own private spa. There is a whirlpool your room, 24-hour room service, luxurious décor including a marble bathroom with glass enclosed shower, and a refreshing breeze gliding in from your private balcony. The abundant in-room amenities at Moon Palace will surround you in comfort and elegance, from nightly turndown service to plush bathrobes and slippers, to CHI-branded hair tools and bath products.
Relax and unwind with a drink in your room…choose from in-room wine, a stocked mini-bar or a liquor dispenser containing whiskey, tequila, rum and vodka. When it’s time to turn in after a full day of sun and surf resort living, nestle into your custom bed and the fine linens and cotton duvet will lull you to a restful sleep.
The resort features three distinct sections, Sunrise, Nizuc and Grand. The suite include all the comforts and amenities you’ll require for an unforgettable stay, including an LCD television with satellite, individually controlled air conditioning, direct dial telephone, alarm clock, coffee maker, wireless Internet, and much more.
AMENITIES
At Moon Palace you'll find a simple elegance that permeates everything during your stay with with unparalleled hospitality from our helpful and skilled staff.
As well, there is a 27-hole Jack Nicklaus Signature golf course, luxurious Spa with 39 treatment rooms, NOIR Nightclub for up to 300 guests with a VIP section, a Flowrider to try your surfing skills, wired Teens Lounge and Sky Bar, and the list goes on!
Amenities also include bath products, hair dryer and a flat iron in all room categories. Premium spirits including: Johnny Walker (Black Label), Grey Goose Vodka and Don Julio Tequila. This is where your impulses and your dreams are given free reign.
DDINING
One of the wonderful things that keeps us coming here is the all-inclusive dining, drinks and amenities!
Elegant and Delicious Isla Mujeres Dining at the Azul Restaurant
The Azul Restaurant at Isla Mujeres Palace caters to all palates, offering delicious international menu selections and the perfect wine to pair with your choice.
Cocktails are readily available by the pool or at the lobby bar. At Isla Mujeres Resort, our home offers an all-inclusive program which means there are no exclusions, so we invite you to enjoy beverages and tempting Isla Mujeres dining as you please and at your schedule.
While here, feel free to enjoy from top shelf wines and beverages including unlimited wine by the bottle from wineries in Spain, Argentina, California, France, Italy, Chile and Mexico.
The Azul Restaurant offers fresh International cuisine for breakfast, lunch and dinner. Enjoy delicious Mexican, Italian and Oriental entrees at the Azul Restaurant surrounded by a minimalist and tropical décor.
The Lobby Bar features snacks, continental breakfast and a full bar. Enjoy hamburgers, tacos, sandwiches with tropical drinks and fun cocktail lessons.
ACTIVITIES
Activities & Amenities
The all-inclusive Moon Palace Golf & Spa resort features a variety of activities and entertainment for family members of every age and every interest.
Entertainment is unbelievable at Moon Palace, too. There are frequent concerts with top popular musicians, as well as daily and nightly activities including a Caribbean show, Latin show, Mexican night, fire show, karaoke, theme parties, contests, singers and live performances.
NOTE:
While we do our best to keep the calendar updated, occasionally the property management books the suite before we get a chance to update the listing. If this happens we will let you know and do our best to suggest any other options that we can arrange!
More Less
Families
- Great for children of all ages
- No pets allowed
Bed & bathroom
- Bedroom 1: Queen Bed
- 1 Full bath
Amenities
- Air conditioning
- Shared outdoor pool (unheated)
- Internet access
- Satellite TV
Access
- Not suitable for wheelchair users
Policies
- Check in time: 15:00, Check out time: 11:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.
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2 weeks before |
No refund if cancelled less than 2 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Dong W.
- Calendar last updated:
- 16 Nov 2015
- Years listed:
- 8
- Based in:
- United States
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 2 reviews
Very Good
2 reviews
- Excellent
- 1
- Very Good
- 1
- Average
- 0
- Poor
- 0
- Terrible
- 0
“Best spa Experience!!”
Wow what a day at the moon palace golf Course spa!!! Carmen was wonderful- Super friendly and I had a very relaxing massage and facial. Come about an hour early for the complimentary hydrotherapy expe… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Stunning hotel and wonderful service just a shame the clientele isn’t as posh”
Moon palace review Updated. So below is my initial review. I wanted to update you all on a few things since then. I also wanted to explain why I have it at a 4. Jet skis. Booked but on the first … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
FAQs
- How do I find more info about the property?
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You can get in touch with Dong (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Dong (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Dong (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Dong the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Dong (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Dong (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to Dong (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
-
To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Dong (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Dong (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Dong (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Dong (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Dong (the owner) a message.
If Dong (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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