Description from manager
Description from manager
5 Unknown types
More Property Details
Book this 7 bedroom house in Corolla today! A total of 20 people can sleep here comfortably.
Travelers are sharing their opinions on this property. It has an overall rating of 4/5 thanks to an average of 15 reviews.
Costs vary, with the average weekly rate as low as $1620 to as high as $5370, depending on travel dates.
The manager last updated the property’s calendar Feb 20, 2018.
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About the manager
About the manager
Outer Banks Blue
Outer Banks Blue
- Calendar last updated:
- 20 Feb 2018
- Overall rating:
Languages spoken: English
- This owner does not use online booking. Please contact them and they will be able to offer you a secure way to pay for your stay. Never pay for your vacation rental by wire transfer (such as Western Union or Moneygram) as this type of payment is untraceable.
- No smoking at this property
- Cancellation policy
Proximity to TripAdvisor's Top Corolla Attractions
Phone / Internet
- Internet access
Pool / Spa
- Jacuzzi or hot tub
- Smoking allowed
- 5 Unknown types
– based on 15 reviews
- Very Good
“Real Nice Rental, But...”
My family and I rented Smileaway for a week in august, 2012. The rental appealed to us for several reasons including its proximity to the beach (5-6 minute walk)as well as the amenities that were available (ie. swimming pool, large hot tub, volleyball court, game room, etc. The house is laid-out nicely, and there was plenty of room for the 14 people in our group. However, we had some problems with the air conditioning, a bathroom shower door falling off its hinges, a large crack in a bathroom mirror, missing shelves in the upstairs refrigerator and the clothes dryer going on the blink. Some of those problems were corrected when we reported them. Others were not. The property is really nice if the owner can do some refurbishing.
Response from the manager Ms.. Springs, Thank you for letting us know about your stay at "Smileaway." This is a wonderful property that is one of our most popular rental properties. As we discussed with you during your stay because these are individually owned homes we do from time to time have small inconveniences like one of the three a/c's not working properly or the dryer not drying the clothes completely as expected. We appreciate you acknowledging that we did get someone there to fix the one a/c that went down within 24 hours of your call, and the fact that the dryer repair man came out in short order too. We actually did not hear from you about these other items, but you will be glad to know that the mirror was fixed, and the refrigerator has been taken care of by the owner as well. The owner of this property is one of our most involved homeowners and indeed he is keenly aware of any suggestions that are made for improving his property. He is aware of your review and like him we appreciate your feedback so we can improve in the future. Smileaway is a very competitively priced and conveniently located rental home in the Corolla area that gets great feed back from the guests that stay there. We are happy to hear your feedback so future guests can enjoy the property even more. We look forward to serving you again soon. All the best from the beach!
“We stayed in a well used "frat house" without alot of problems.”
Our stay was plagued with alot of issues due to problems at the "Smileaway" residence. The air condition was broke on the middle level of the home, 4 bedrooms were very warm and uncomforatable. One bedroom didn't have air or a fan. The shower curtain on the middle level was covered with mold. The pool sand filtering system was "broken" and had to be fixed while we were there. Although there were alot of bicyles, several bikes had to be taken apart to make 2 bikes that could be used to ride. 2 old hot tub covers were left in the "yard" area, the weeds were grown up so much in the horse shoe pit area that it couldn't be used. Missing horse shoe pole also. During our stay the bushes around the home and plants were being cut by a loud power saw making it difficult to be outside around the pool and for a small child to sleep. The TV in the main family area would "cut off" for no reason, the computer in the basement was not usable. The tv in the basement also needed to be worked on to be used. The flys around the pool area required us to clean the deck area and use sprays ( we had no food outside ). We would not return to this residence for a vacation.
Response from the manager Connie, We are disappointed to read your poor review of this property. This is one of our most popular houses with our customers and has consistently ranked among the favorites in Corolla on trip advisor. Our records show that we responded to each issue within a few hours each time you contacted us, and most of these issues were not brought up to us. Unfortunately we suspect that this poor review is a result of us finding damages to the property after your stay and the fact we are looking for compensation from your party regarding items that were broken during your stay. We apologize that we are put in the situation of being the heavy sometimes, but when it comes to dealing with homeowners' properties we must be proactive when it comes to finding and repairing damages caused during a guests stay.
“Smile Away is wonderful!”
Smile Away is a great home that offered so much for all the family to do. Plenty of room for the whole family. We usually stay in an ocean front property and was worried about the distance of the home from the beach. Well don't worry! the walk is a short one. Not bad at all. The trade off for us was good because of all that Smile Away had to offer for our family. Our guys especially loved ping pong! We all loved the hot tub. The pool was clean and well kept. We didn't get to do everything the home had to offer because the weather was perfect for once. So, we stayed at the beach most of the time.
“Management company taking advantage of owner”
SmileAway was a nice property with great amenities. My complaint was that the place was filthy when we got there. Other than changing the sheets, it looked like little else was done. When we arrived my entire party of 10 adults (7 children who cared less) complained that the property was dirty and filthy. My sister-in-law was scrubbing the toilets and my father-in-law was cleaning the crud from inside the refrigerators (not how you want to begin your vacation). I called the mgmt. company and the owner who were both very nice and concerned about making the situation right. A cleaning crew was sent out the next day who were fabulous, but said they were not the crew who usually cleaned. They also commented that the place was definitely not cleaned according to their guidelines. Hopefully, Outer Banks will do a better job in the future managing their cleaning crews. My guess is that their cleaning crews may have more properties to clean than they can handle. The owner of this property was very nice, accomodating, and genuinely concerned. I fault the management company not the owner. Nice place to rent and we enjoyed our stay.
Response from the manager Dear Family Reunion, I am happy that you were happy with SmileAway and the amenities there. This property was recently rated one of the top properties in Corolla by Trip Advisor. We apologize again for the cleaning issues that you encountered at this property. I'm glad that you noted that we did make the situation right. The cleaning crew assigned to this property only cleans this one property so the issues you outlined are inexcusable. We have corrected the issues with that cleaner, and am happy to report we've gotten great reviews on the cleaning of this property since your stay. We look forward to serving you again!
“pool side all day”
Smile Away was a very nice house. Had everything you needed. Close to beach and stores. I have already told friends and family about the house and the great stay we had.
“Plenty of room for everyone!”
Our Smile Away vacation was amazing. From the time we got there till the time we left everyone had a fantastic time. With all the house had to offer and it's proximity to the beach - we barely left the area. The weather was great and because we went in April we had the beach and the area around our house to ourselves! Highly recommend and we can't wait to come back next April!
“Wonderful Home great for kids”
The house is defiantly kid friendly. All the games and movies you can think of. We loved the option to rent unlimited movies and games while our stay. The teenagers loved the internet access and bikes. The only thing is the house needed repairs done. The door to one of the rooms was not repaired all the way.
“Peace and Quiet”
SmileAway was a great retreat for me and my boys. With the beach a few feet away, the pool and hot tub accessible 24/7, the basketball hoop and volleyball court always calling for a game, and the ping pong/billiards table available, there was never a shortage of things to keep us occupied. In the evenings, the boys enjoyed the video games, the house provided wireless as well as two desktop computers, and the kitchen and wrap-around decks were great. Plenty of bedrooms, everything imaginable provided, we would definitely seek SmileAway again.
“Wonderful Family Vacation”
We stayed at SmileAway for the OBX Marathon. It was a wonderful family vacation experience. The house was beyond spacious with more than enough room for all of us and our dogs. We had great weather with only a few days of rain. The indoor activities such as the air hockey table (needs a bit of work) and the pool table (could use new cues), plus all the board games and books kept us busy when we couldn't go sight seeing. The WiFi Internet access was appreciated as well. We would definitely stay again.
“off season is best season”
The house was the perfect size for our 5 families to get together. Those who didn't have kids didn't want to hear them crying in the morning. The house was big enough and came with its own toys to let the kids play and not make a lot of noise. The home its self is in need of a little upkeep... but all that can be forgotten when you see the size of the TV