From
$243 / night
Total guests, Nights

Condo Agua Dulce - Ocean View Beach Side With Plunge Pool - At Mareazul – Home 3796971 Apartment

  • 2 bedrooms
  • 6 sleeps
  • 3 nights min stay

Condo Agua Dulce - Ocean View Beach Side With Plunge Pool - At Mareazul – Home 3796971

  • Apartment
  • 2 bedrooms
  • sleeps 6
  • 3 nights min stay

Key Info

  • Beach / lakeside relaxation
  • Child Friendly
  • Air conditioning
  • No pets allowed

Description from manager

Description

Welcome to Agua Dulce (Sweet Water in Spanish), a luxury vacation rental condo at Mareazul, Grand Coral, Playa del Carmen, Mexico managed by North American Standards  (Nasplaya).

Families

  • Great for children of all ages
  • No pets allowed

Bed & bathroom

  • 1 King Beds
  • 2 Full baths, 1 Half bath

Amenities

  • Air conditioning
  • Jacuzzi or hot tub
  • Patio
  • Waterfront
  • Balcony or terrace
  • Deck
  • Internet access
  • Safe
  • Sauna
  • Stove
  • Fridge
  • Freezer
  • Microwave
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • TV
  • Satellite TV
  • DVD player
  • Ceiling Fans
  • Linen provided
  • Towels provided

More Less

Access

Policies

Check in time: 15:00, Check out time: 11:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).

Damage deposit: $500.00
Smoking
No smoking at this property

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.

8 weeks before

25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

4 weeks before

No refund if cancelled less than 4 weeks before check-in.

Check-in date

* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support

About the manager

Nasplaya
Response rate:
85%
Calendar last updated:
19 Mar 2024
Years listed:
14
Based in:
United States
Overall rating:

Languages spoken: English, Spanish

This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Map

Map

Map

Reviews

Very Good
4 reviews

Excellent
3
Very Good
0
Average
1
Poor
0
Terrible
0

“Lovely place”

Reviewed 25 Apr 2016

We rented directly throught North American Standards. Alex, Deborah and the whole staff was great from start to finish. We loved the private plunge pool at the condo and the beach was right out our d… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Caution”

Reviewed 28 Jan 2016

The Condo was clean and well equipped - it is close to the pool and beach which was very convenient We never walked to 5th - we drove and it took us about 8 minutes The Pool bar service was sketchy … More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the manager Thank you for your comments. The day of the reported break in we have various reports from neighbors and security that the guests of this unit were passed out on the pool furniture at the community pool and left the slider doors wide open. When I asked the guests about the doors they could not recall if they were left open or not. As in most any other city it's a smart idea to close and lock your doors for extra security, even though this is a very safe area. It's not a smart idea to leave your doors wide open and be sleeping in the common pool area. As for the maid service the maids came by but the key was never left in the lockbox as indicated in the arrival instructions so the maids could not get into the unit. Regarding the snack bar as in many areas, most businesses close on New Years Day.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“Beautiful place!”

Reviewed 28 Dec 2013

I loved this condo! It is 45 steps away from the sand. It is quiet. And, the place was decorated beautifully. We will definitely be coming back to this place. We just fell in love with Mareazul,… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“A Jem.”

Reviewed 12 Mar 2013

Our stay at agua Dulce was private, relaxing and very accommodating. The suite was perfect for our family as it allowed us to cook if we chose but also the convenience of being only a 5 minute drive … More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Review 1-4 of 4

FAQs

How do I find more info about the property?

You can get in touch with the property manager through the contact form on this page.

If you’ve already booked, go to Manage your booking to send the owner a message.

What if I have questions before I book?

Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact the property manager?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.

How do I pay for my vacation?

Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call the property manager before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.

How do I pay the balance of my booking?

You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.

How can I withdraw my booking request?

You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I make changes to my booking?

You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.

If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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