“Sweet Spot On The Mayan Riviera” We were thrilled when we first walked onto this rental property and we stayed thrilled through to the end of our stay. We liked it so much that we travelled back there the next year. The house was spotless, the caretakers were friendly and they went out of their way to help us out. The pool was definately our favorite feature, we loved the fact that it was all our own. The beach is just a hop, skip and a jump away and the nearest city is about a 15 minute car ride, which is close enough for dinner and shopping but far enough away to be quiet at night. The house is gorgeous and the a/c came in handy for sleeping. We rented a car and traveled to Mayan ruins during the day and relaxed poolside at night. We really couldn't have been happier with the place!

“Beautiful apartment, plus lovely veiws” This apartment has everything you could wish for, fully equipped. Beautiful view of the beach, sea & pool, literally a few steps from the apartment is the private beach. The main 5th ave is also only 5 minutes walking distance, however this apartment is very quiet.

“A great condo in a great building run by very pleasant people.” Gh11is a ground floor apartment which has a lovely stretch of lawn between it and the large pool. It is wonderful for children because it makes for easy access and gives children an area to play. Having said that, it is not overly noisy, nor is there a lack of privacy as people walk by. I found it to be a very friendly way to connect with other guests. The view of the ocean is limited because of the elevation but we spent so much time on the beach and in the pool that it really didn't matter. I really appreciated the patio furniture, since we spent so much time there, (although some repair is needed). The Elements is a beautiful building and has a wonderful, private beach which is well maintained and has available, in an unobtrusive corner, one of the best massages ever for 30 dollars! Staff is exceptional. Location is wonderful if you don't mind a quick ten minute walk to fifth and value tranquility. Condo is very well equipped (although a bigger coffee pot would have been nice). All in all a wonderful spot for a beautiful vacation.

“Beautiful pool and beach away from the crowds” Four teacher friends rented this unit for February break, based on a retired colleague's recommendation (she was here with her husband in November, 2012). It proved to be a great base to explore Playa del Carmen and the surrounding area and more than met our needs. We rented through Bric rentals, and this seems to be the way to go, as you get additional services you might not get when renting from an individual owner. These included maid service on weekdays, a cell phone to contact the manager Damian 24/7, etc. They also arranged for a grocery package to be in the unit when we arrived. All the units in this complex are two bedroom, and the only problematic aspect was that two of us had to share a king bed. It would be nice if the kings could convert to two beds when being used for renters that don't want to share a bed. But the two that shared said the bed was so big, it was like sleeping in your own bed. The unit was nicely furnished and had large closets, nice bathrooms, a washer/dryer (great help!), ironing board/iron (which leaked), and fully equipped kitchen with dishwasher, etc. The view from our balcony was of the pool and the beach beyond. The rooftop terrace was a little less spectacular than it could be -- just two loungers, a hot tub with a cover that wouldn't stay on when it was windy, and a broken down grill (there was a new Weber grill on the balcony, we would have preferred a gas grill). I think some of the furniture on the main floor's balcony was meant to be on the rooftop terrace but had been moved downstairs. It was easy to get to Fifth ave., however the two blocks up to it are in a state of construction and without lighting at night. It was safe to walk though. We also took cabs home some nights. If you want to walk the full length of 5th ave. bring your walking shoes, it is hike to get to the end, but we liked being away from the noise yet still accessible to the action. Elements made a great home away from home!

“Fantastic Family Getaway” Our family of 8 were originally booked to stay at El Faro during Spring Break, but after some double booking by El Faro's management company, we lost our reservation. However, the manager at El Faro helped us find Luna Encantada. We were leary because we didn't know anything about the Luna. I have to say we were thrilled once we got there. The hotel is clean, well maintained. The pool was heated (which the grandkids loved compared to El Faro's freezing pool the year before.) There was actually a beach-the sand washes away every year in certain areas in Playa and this year some beach-front hotels were actually ocean-front. So we had lovely beach, plenty of beach chairs, 2 beach servers who were just wonderful-I wish I could remember their names! Our apartment had 3 bedrooms with a rooftop that had hammocks, chairs, tables and most important-a BBQ grill. We spent several nights cooking at home, visiting and just spending time together. We worried that 8 people and 2 bathrooms would be a problem, but it never was. We will definitely stay here again. Luna Encantada is centrally located and a wonderful place to stay. Oh, and the management company, Playa Beach Getaways is incredibly organized. We had all the information we needed. If you've never been to Playa they send you so much information on what to expect, what to do, and where to go you'll feel completely prepared. Go and have fun!

“Wonderful Vacation!” My family of 6 stayed in Luna Encantada C3 for one week and had the best vacation ever! The unit was beautifully furnished and had everything we needed. The men at the front gate and the beach were extremely friendly and very eager to help with bags or putting up a beach umbrella. The location is absolutely perfect, with an amazing beach and great dining just steps away. We would love to return!

“A Beautiful Week In Playa” We had 6 adults stay in this 3 bedroom condo. The master bedroom was gorgeous and the king-sized bed was ok. The middle bedroom had 2 queen sized beds which were comfortable. The small bedroom was very small and had a fan instead of aC. There was a small bedside table on one side and nothing on the other. We ended up setting up our luggage as a small table on the other side to put water and phone etc. The bed in the small bedroom was more comfortable than the king sized bed in the Master bedroom. The bathrooms are fine and overall the place was very clean. There were plenty of towels and the sheets were changed on the 3rd and 5th days. We did have an issue with the stove - if it is not turned off correctly, there is an odor of gas. We had to have maintenance show us the trick. The beach was gorgeous and Gabrielle was there to get us chairs and umbrellas everyday. Also, we could get beach/pool side service from Fusion and ate there a few times too. There was never an issue of not finding a chair even though a lot of the units were filled. The location of the condo is great if you have children. We happen to be 6 adults on vacation the same week that a lot of families were on vacation. Being poolside was nice but we had a lot of kids in the pool at all times. Although the property manager did make sure the kids were not overly loud and playing catch, etc. the pool seemed to always be occupied with kids. I think I would get a beachfront or maybe a roof condo if I came back with no kids. The location of the complex was perfect. We were within walking distance of 5th ave, the ferry and even Walmart.