From
$4466 / night
Total guests, Nights

Hacienda Del Mar 5-15 BR, BEACH FRONT, FULLY STAFFED! - Riviera Maya Haciendas – Home 2303331 House

  • 15 bedrooms
  • 30 sleeps
  • 7 nights min stay

Hacienda Del Mar 5-15 BR, BEACH FRONT, FULLY STAFFED! - Riviera Maya Haciendas – Home 2303331

  • House
  • 15 bedrooms
  • sleeps 30
  • 7 nights min stay

Key Info

  • Beach / lakeside relaxation
  • Nearest beach 0 mi
  • Swimming pool
  • Child Friendly
  • Car advised
  • Air conditioning
  • Ask about pets
  • Private garden

Description from manager

Description

RIVIERA MAYA HACIENDAS - HACIENDA DEL MAR -

PUERTO AVENTURAS

*** THE PRICE IS FOR 5 BEDROOMS - 5 BATHROOMS - 10 GUESTS ***

For additional bedrooms, please add $125USD + 19% tax per additional person per night, minimum 2 guests per room.

Above 2 guests per room, please add $71USD + 19% tax per additional person per night.

*The Hacienda Corazon may accommodate up to 33 guests – please inquire for larger groups*

**A STUNNING FULLY STAFFED PRIVATE VILLA**

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Hacienda del Mar, Puerto boasts over 16,000 sq ft of pure luxury with 15 Suites with ensuite bathroom. The magnificent villa is located right on the sandy Fatima Bay beach in Puerto Aventuras. The Hacienda is just one hour south of Cancun.

Indulge all your senses at Hacienda del Mar! Toes in the sand at Fatima Bay beach in Puerto Aventuras, one of the most exclusive gated community in the Mayan Riviera. This magnificent property facing the Caribbean Sea with original hacienda features, unique ornaments and wonderful Mexican art, provides charm, comfort and privacy.

Delight your mind and body with breathtaking views from our three ocean-front master suites, and suites with views over the traditional Mexican patio all with ensuite bathrooms and located within the main Villa will elevate your holidays. The property allows privacy with two casitas (tiny houses) detach from the main building. Four bedrooms with ensuite bathrooms on each casita for extended family or friends. Full residential kitchen, spacious living room and unique ocean front pool to mingle with your loved ones.

Hacienda del Mar assures the easiest time on your holidays, feel at home with the unparalleled Mexican warmth and dedication with personalized butler and concierge service. Attention to detail and neatness are core values standing out on the daily cleaning service provided by our friendly housekeeping team. Savor homemade flavors from kitchen to table, prepare with love from our chefs at our authentic Mexican-style kitchen.

Allow our team to pamper your senses and create life-lasting memories!

** YEAR ROUND (Except Xmas/NYear) **

Guest are offered complimentary Gourmet chef Services for Breakfast, Lunch and Dinner. Guest pay a price per person per meal depending on the menu selected. Butler services for 6 hours a day are included.

*** XMAS & NEW YEAR HOLIDAYS ***

The holiday rate is a VIP All Inclusive Package, consisting of Gourmet chef, Butler, Concierge, Airport Transfert (1 round trip for the group arriving at the same time). Food and soft drinks and alcoholic beverages (national brands) are included in the rate (excluding top shelf alcohol and certain specialty foods, caviar, lobster, foie gras etc).

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Families

  • Great for children of all ages
  • Ask about pets
  • High chair

Bed & bathroom

  • Bedroom 1: King bed
    Bedroom 2: King bed
    Bedroom 3: King bed
    Bedroom 4: 2 Twin beds
    Bedroom 5: 2 Twin beds
    Bedroom 6: King bed
    Bedroom 7: King bed
    Bedroom 8: King bed
    Bedroom 9: 2 Twin beds
    Bedroom 0: King bed
    Bedroom 1: 2 Twin beds
    Bedroom 2: 2 Twin beds
    Bedroom 3: King bed
    Bedroom 4: King bed
    Bedroom 5: 2 Twin beds
    Beds in other rooms: Twin bed
  • 15 Full baths, 2 Half baths

Amenities

  • Wireless Internet
  • Air conditioning
  • Private outdoor pool (heated)
  • Private garden
  • Grill
  • Patio
  • Waterfront
  • Balcony or terrace
  • Sea view
  • Boat available
  • Bicycles available
  • Deck
  • Internet access
  • Safe
  • Staffed property
  • Table tennis
  • Pool or snooker table
  • Games room
  • Stove
  • Fridge
  • Freezer
  • Microwave
  • Toaster
  • Dishwasher
  • Washing machine
  • Clothes dryer
  • Iron
  • High chair
  • TV
  • Satellite TV
  • DVD player
  • Stereo system
  • Ceiling Fans
  • Linen provided
  • Towels provided
  • Housekeeping Included

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Access

  • Parking
  • Not suitable for wheelchair users

Getting around

A car was recommended to visit the surroundings of Puerto Aventuras. You will find Taxi or local bus. But the simplest is the car.

Interaction with guest

The staff at Hacienda del Mar are on hand to make sure your every wish comes true. By the side of Villa Hacienda Del Mar you have the Riviera Maya Haciendas where you will find our concierge. Our concierge offers a personalized service, is available throughout your stay and will be happy to arrange spas, chef services, tours and more! We are sure you will love your stay here at the amazing Villa Hacienda Del Mar, experience total luxury here in paradise!

Policies

Check in time: 03:00, Check out time: 10:00
If you have any questions about check-in or check-out times, please contact the owner/manager.
Payment
This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Smoking
No smoking at this property

Cancellations

Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.

Booking confirmed

100% refund within 24 hours after booking (provided the stay is at least 60 days away).

24 hours after booking

50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.

4 weeks before

No refund if cancelled less than 4 weeks before check-in.

Check-in date

* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support

House rules

Maximum occupancy is 30 guests in 15 suites.
7 Suites is the minimum rental per villa (Xmas & NYear stays include all suites at the Hacienda rented). Fewer nights may be possible but please confirm. Reservations are Saturday to Saturday.
Rates are based on 2 guests per bedroom.
Chef services for breakfast, lunch & dinner - guests pay additionally for Meal Plan with food & soft drink
Check-in: 3pm / Check-out:10am
No smoking
Under Puerto Aventuras Bylaws Music is permitted until 11pm

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About the manager

Riviera Maya Haciendas
Response rate:
67%
Calendar last updated:
08 Apr 2024
Years listed:
12
Based in:
Mexico
Overall rating:

Languages spoken: English, French, Spanish, Russian

This property is hosted by a private host (consumer) and not a business. Bookings of their property may not be covered by EU or UK consumer protection laws. However, the Tripadvisor Rentals companies will provide you with the same customer service as with any other stay.

These are the details provided by the business owner.

Business Name

Business Address

Business Telephone

Business Email

Other Applicable Information

Map

Map

Map

Reviews

Excellent
77 reviews

Excellent
76
Very Good
1
Average
0
Poor
0
Terrible
0

“Best vacation ever!!”

Reviewed 7 Dec 2021

Oh where to start….. the staff here is nothing short of amazing. We had the best server/bartenders Jorge and Hirame who went the extra mile while we were there. The food was absolutely spectacu… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the manager Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant and that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with.

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

“Superb Staff and Awe inspiring service”

Reviewed 1 Apr 2020

Where do I even start. The location is AMAZING! Right on the beach with your own heated pool. A quick walk into town if you want to shop or see the dolphins. Mimi and the entire villa staff were beyon… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Stunning property and a perfect stay made possible by amazing concierge Mimi Lund!”

Reviewed 5 Mar 2020

My company booked this property for our annual off site and it was simply perfect. As you can see from the photos, the views and beach are spectacular, but we also had plenty of space and were able to… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Mrs”

Reviewed 20 Nov 2019

What an amazing place to stay. The staff made you feel like a millionaire, nothing was too much trouble. Awesome food, awesome service, awesome holiday. Thanks guys xx

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Amazing property with amazing staff and service!”

Reviewed 19 Nov 2019

I don’t have words to describe how magical Hacienda Del Mar is. The house is stunning with breathtaking views. The staff is so nice and attentive to all your needs. Trusty first class service. … More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Amazing wedding week in paradise with the best on-site staff”

Reviewed 18 Jul 2019

// overall This was the best week of our lives, and it would not have been possible without the staff. We booked the Haciendas blindly for our wedding week, but were very confident in our decision; gi… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Epic weekend!”

Reviewed 5 Jun 2019

Pictures do not do this place justice. It truly was PARADISE from start to finish. The staff were phenomenal from top to bottom and assisted with whatever we wanted and needed. We will be back here fo… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“After a 60 minute ride, you will be transported to Paradise!”

Reviewed 3 Jun 2019

Hacienda Del Mar is a beautiful villa, this was my second visit, the first was 11 years ago. I remembered Gina being the concierge at the time and I loved her. So when I decide to host my 50th, I kne… More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Best Vacation EVER!”

Reviewed 24 May 2019

We just spent a long weekend at Hacienda Del Mar celebrating my husband's 50th birthday with a large group of friends. While we expected it to be a fabulous experience hanging out in a tropical … More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

“Come for the views, stay for the hospitality”

Reviewed 16 Jan 2019

Hacienda Del Mar was the ideal vacation rental for our group of 12. The house was beautiful, the ocean was stunning, and the staff was amazing. We ended up choosing the 7 rooms in the main house, and … More

This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.

Response from the manager Dear Ellie, We are delighted that you enjoyed your stay with us at Riviera Maya Haciendas, Hacienda Del Mar. We look forward to seeing you next time! I wish you the very best!! Riviera Maya Haciendas

This response is the subjective opinion of the management representative and not TripAdvisor LLC.

Review 1-10 of 77

FAQs

How do I find more info about the property?

You can get in touch with the property manager through the contact form on this page.

If you’ve already booked, go to Manage your booking to send the owner a message.

What if I have questions before I book?

Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.

How do I contact the property manager?

Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.

If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.

What's the difference between 'Book your stay' and 'Contact the owner/manager'?

Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then

Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.

What is a booking request?

When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.

Only bookings paid for through our site are covered by our trusted Payment Protection.

How do I know my booking is safe?

To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.

Find out more about booking safely.

How do I know what it will cost for my stay?

Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.

You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.

How do I know if my booking request has been accepted?

You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.

How do I pay for my vacation?

Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.

If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.

Only bookings paid for through our site are covered by our trusted Payment Protection.

Why can't I call the property manager before booking?

You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.

If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.

How do damage deposits work?

In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.

Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.

How can I view and manage my booking?

Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.

How do I pay the balance of my booking?

You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.

We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.

How can I withdraw my booking request?

You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.

How do I cancel my booking?

Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.

How do I make changes to my booking?

You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.

If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.

View all FAQs

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