THE GRAND MAYAN PALACE, CANCUN e NUEVO VALLARTA – Home 6280691 Apartment
- 1 bedroom
- 8 sleeps
- 7 nights min stay
THE GRAND MAYAN PALACE, CANCUN e NUEVO VALLARTA – Home 6280691
- Apartment
- 1 bedroom
- sleeps 8
- 7 nights min stay
Key Info
- Beach / lakeside relaxation
- Swimming pool
- Child Friendly
- Car advised
- Air conditioning
- No pets allowed
Description from owner
Description
Certainly one of the nicest resorts next to cancun (45 km), direction playa del carmen. the grand mayan riviera maya resort is located at Km 48 Carretera Federal 307, cancun sense - playa del carmen. The luxurious Grand Mayan resort offers travelers spacious accommodations; stunning pools; beaches and lakes; a wide range of holiday activities and many restaurants with national and international cuisine. the location is ideal to relax and enjoy the beautiful nature, with trees and wild animals, surrounded by several buildings of the resort, with its crystal clear pools and beach. Beauty, comfort and sleek modern design are the details found in the accommodation. Each room is exquisitely furnished and offers spectacular views of the site.
With more than 300 m of pools interconnected artificial canals and lakes associated with more beautiful rich vegetation and animal (squirrels, birds).
Golf lovers can test their skills on the golf club designed by Nicklaus design.
The variety of dining options present different selections and are prepared by acclaimed international chefs including local favorites and world class. There are the special attraction within the Vidanta complex, cirque du solei recently opened (not included price).
The available room is the grand master that offers everything you need for a perfect holiday: king size bed, 02 sofa bed, marble shower, jacuzzi tub, double sink, television lcd and balcony. Sleeps 4 adults and 2 children. Has option for 06 adults and 02 children, with higher price.
the rent is closed for weeks (07 days), from Friday to Friday, Saturday to Saturday or Sunday to Sunday. I have available apartments "master room" which houses up to 03 adults; suites with bedroom, living room, kitchen and terrace with swimming pool, which houses up to 06 adults; and Master Suite (for 06/08 people). The amount announced is a day with a minimum of a full week booking (07 days). To master room or master suite Please request budget. To crowded dates, such as Christmas and New Year, please ask two or more months in advance.
Note: the weekly rate of US $ 1,900 is for the master suite, which accommodates 08-10 people with two private rooms. To the suite with a private bedroom and living room for 04 people, the value is $ 1,400 per week.
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Families
- Great for children of all ages
- No pets allowed
- High chair
Bed & bathroom
- Bedroom 1: King bed
Beds in other rooms: King bed 2 Sofa beds - 1 Full bath, 1 Unknown type
Amenities
- Wireless Internet
- Air conditioning
- Shared outdoor pool (unheated)
- Private indoor pool
- Children's pool
- Jacuzzi or hot tub
- Climbing frame
- Waterfront
- Balcony or terrace
- Sea view
- Bicycles available
- Internet access
- Central heating
- Safe
- Games room
- Stove
- Fridge
- Microwave
- Toaster
- Kettle
- Washing machine
- High chair
- TV
- Satellite TV
- Ceiling Fans
- Linen provided
- Towels provided
- Housekeeping Included
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Access
- Parking
- Secure parking
- Elevator access
- Not suitable for wheelchair users
Policies
- Check in time: 16:00, Check out time: 12:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 2 weeks before check-in.
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2 weeks before |
No refund if cancelled less than 2 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
House rules
About the owner
Jorge H.
- Calendar last updated:
- 13 Oct 2017
- Years listed:
- 9
- Based in:
- Brazil
- Overall rating:
Languages spoken: English, Spanish, Portuguese
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Average
– based on 11 reviews
Average
11 reviews
- Excellent
- 6
- Very Good
- 0
- Average
- 2
- Poor
- 1
- Terrible
- 2
“Excellent Stay”
We stayed with my aunt and uncle who have a time share at the Mayan Palace. Never been to Mexico before and couldn’t have asked for a better stay! Everyone was super welcoming at the resort incl… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Needs Efficiency and Better Service”
We just stayed and it was a horrible experience....you have to wait for almost an hour just to check in and have someone try to sell you a timeshare right as you arrive, then you have to wait for a sh… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great Service at Havana Moon!”
My daughter and I are staying here for four days and last night we had dinner at “Havana Moon” by the beach. We had such excellent service by the waiter, David Maya, we wanted to make sure… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Pésimo”
Estoy aquí la verdad estoy muy decepcionado del lugar, me esperaba algo mucho mejor, apesar de que el lugar tiene muchas albercas son congeladas y están vacías ya que nadie se pue… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Not 5 STAR CUSTOMER SERVICE by any means”
Do what I should have done- RUN, RUN, RUN....don't walk, RUN!!!!. Purchased in 8/2016 under very high pressure sales. Unfortunately I succumbed to the pressure much to my financial and me… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“The place is huge, lots of walking”
It is certainly beautiful! Biggest pool ever. Everything is a distance to get to. We had trouble getting around (bad knees). Our 45 minute owners meeting was 5 hours. Our room was large with nice fu… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Yes, the place is wonderful and some buildings are far from the pools, this makes people have to walk more. The ideal are the most perpendicular buildings of the pools and the sea.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“great service, grounds and facilty”
We have been owners at the Grand Mayan since 2004. Among the tremendous views and facility, the people make the difference. They all are very focused on creating a great experience for you and they … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“FAVOLOSO”
Eravamo già stati alcuni anni prima e ci siamo ritornati attraverso il circuito RCI Semplicemente favoloso. Puluzia eccezionale, il personale molto disponibile e gentile. Molto vasto, sono dive… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner sim é maravilhoso. E tenho uma unidade para alugar, com 01 quarto para casal e mais 04 filhos ou de dois quartos, para dois casais e até 06 filhos. jorge.merlin@gmail.com
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Excelentes instalaciones, lugar, servicios y amabilidad de todo el personal”
Pasamos una vacaciones muy relajadas en el paradisíaco Grand Mayan Riviera Maya. El resort es muy bonito, el lugar donde esta situado es un paraíso, todas las instalaciones son de primer… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner sim é maravilhoso. E tenho uma unidade para alugar, com 01 quarto para casal e mais 04 filhos ou de dois quartos, para dois casais e até 06 filhos. jorge.merlin@gmail.com
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Not what I expected”
When we first pulled up to the lobby to check in, we were told to move our car we could not park there to get checked in we had to park in the parking lot and pointed at the jungle, we did later find … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
FAQs
- How do I find more info about the property?
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You can get in touch with JORGE (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send JORGE (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact JORGE (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view JORGE the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send JORGE (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send JORGE (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to JORGE (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from JORGE (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. JORGE (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call JORGE (the owner) before booking?
-
You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact JORGE (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send JORGE (the owner) a message.
If JORGE (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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