“Fantastic Family Getaway” Our family of 8 were originally booked to stay at El Faro during Spring Break, but after some double booking by El Faro's management company, we lost our reservation. However, the manager at El Faro helped us find Luna Encantada. We were leary because we didn't know anything about the Luna. I have to say we were thrilled once we got there. The hotel is clean, well maintained. The pool was heated (which the grandkids loved compared to El Faro's freezing pool the year before.) There was actually a beach-the sand washes away every year in certain areas in Playa and this year some beach-front hotels were actually ocean-front. So we had lovely beach, plenty of beach chairs, 2 beach servers who were just wonderful-I wish I could remember their names! Our apartment had 3 bedrooms with a rooftop that had hammocks, chairs, tables and most important-a BBQ grill. We spent several nights cooking at home, visiting and just spending time together. We worried that 8 people and 2 bathrooms would be a problem, but it never was. We will definitely stay here again. Luna Encantada is centrally located and a wonderful place to stay. Oh, and the management company, Playa Beach Getaways is incredibly organized. We had all the information we needed. If you've never been to Playa they send you so much information on what to expect, what to do, and where to go you'll feel completely prepared. Go and have fun!

“Wonderful Vacation!” My family of 6 stayed in Luna Encantada C3 for one week and had the best vacation ever! The unit was beautifully furnished and had everything we needed. The men at the front gate and the beach were extremely friendly and very eager to help with bags or putting up a beach umbrella. The location is absolutely perfect, with an amazing beach and great dining just steps away. We would love to return!

“A Beautiful Week In Playa” We had 6 adults stay in this 3 bedroom condo. The master bedroom was gorgeous and the king-sized bed was ok. The middle bedroom had 2 queen sized beds which were comfortable. The small bedroom was very small and had a fan instead of aC. There was a small bedside table on one side and nothing on the other. We ended up setting up our luggage as a small table on the other side to put water and phone etc. The bed in the small bedroom was more comfortable than the king sized bed in the Master bedroom. The bathrooms are fine and overall the place was very clean. There were plenty of towels and the sheets were changed on the 3rd and 5th days. We did have an issue with the stove - if it is not turned off correctly, there is an odor of gas. We had to have maintenance show us the trick. The beach was gorgeous and Gabrielle was there to get us chairs and umbrellas everyday. Also, we could get beach/pool side service from Fusion and ate there a few times too. There was never an issue of not finding a chair even though a lot of the units were filled. The location of the condo is great if you have children. We happen to be 6 adults on vacation the same week that a lot of families were on vacation. Being poolside was nice but we had a lot of kids in the pool at all times. Although the property manager did make sure the kids were not overly loud and playing catch, etc. the pool seemed to always be occupied with kids. I think I would get a beachfront or maybe a roof condo if I came back with no kids. The location of the complex was perfect. We were within walking distance of 5th ave, the ferry and even Walmart.

“Great location, great views, great condo” Five of us just returned from a week in Luna Encantada C-1 and I can't say anything but positives about the experience. The condo is just as advertised and even better than the pictures show. The location of the condo is perfect, just half of a block from the center of Fifth Avenue and right on the water. We loved being next door to Fusion, the food and drinks are as good as any in Playa del Carmen and the live music in the evenings was great. Jorge and the other guys who work on the beach were great when it came to setting up our chairs and umbrellas in the morning and running for drinks and food throughout the day. They work hard for their money and we always tipped them well at the end of every day. The housekeeping every other day was a real plus for us and they kept the place spotless. The highlight of the week was when our son got engaged to his girlfriend at dinner Wednesday evening! It made the rest of the week even more perfect!!! About the only negative thing I can say about C-1 was the shower heads were partially clogged but it was a minor inconvenience that could be fixed with a little bit of vinegar overnight. All in all, this was a perfect vacation for us all and we can't wait to go back again.

“A week in paradise” I now know what paradise is like, having spent 7 days at Palma Real, Neville Gardners wonderful condo, facilities amazing, location truly wonderful. I Welcomed in the New Year & said goodbye to 2013, could not have done this in a better location: would I visit again yes off course I would, if u are thinking of renting this condo stop thinking go for it

“Great condo - definitely worth going” Had a great time at this place. Loved the location. Close to the beach, close to 5th avenue, close to Wal-Mart and further superstores. As the condo is not directly located on 5th avenue you don't hear the noise of the restaurants, clubs etc. during the nights. The condo is nicely furnished and decorated and equipped with all you need to have a great time. Really enjoyed having breakfast on the terrace. The building itself is very modern and very well maintained. The roof-top pool is perfect to relax and enjoy the great view. As there is only a limited number of condos in the building you feel very private. Papaya's staff is really welcoming and helpful. Organisation of check-in & check-out were great and the team has good tips for things to do in Playa. Communication with Elena & Christian prior to the trip was very nice. Thanks a lot. I can highly recommend your condo.

“Lux accomadations and amazing views from every room!” My family stayed in the Penninsula Grand resort in July. The condo B4 was well appointed with spacious rooms, a kitchen stocked with housewares and a flat screen TV. Multiple bathrooms made post-pool showering seamless for many adults planning a night out on the Cozumel town! Though really why would you need to leave the building - with a quiet and relaxing pool, pool table, and chef serving breakfast, lunch and dinner. Relax by the pool with a rum punch and perhaps the best guacamole you've ever had!!! Highly recommended and will surely go back!

“Playa Paradise” We spent three weeks in this beautiful, spacious unit, in a perfect location. It is right on the beach, next to Wicky's Beach Club, which has very afordable lunches. We like being on the ground floor because there's usually more outdoor space and it's usually easier to get to the pool and beach. This was truly the case here. The unit had a huge patio and an extra patio one step up from the normal sized one with an abundance of patio furniture - then, only down a few steps to the pool. The kitchen was large and mostly well-stocked, with purified water delivered at checkin and throughout our stay. The furnishings were comfortable and attractive. There was an extra den-like room at the entrance, for extra sleeping or quiet time, if needed. Both baths were good sized, one with a washer/dryer combo. Daily maid service was provived by very friendly staff. There isn't much to improve on in this unit. We did have problems with the phone and internet connection, but we were in Mexico and it did take Telmex a week to get to us. I would only add a few things - a few more pans for cooking, and one more chair in the living room. There was one couch and one chair in the living room of the two bedroom unit which slept 6. Also, which we found strange, there was a curtain which could cover the patio door but nothing to cover the side windows in the living room, kitchen and den, which overlooked a walkway to the pool. There were shades which you could use during the day, but you could see through them at night. We ended up using towels to cover the windows at night. We did have ants in the kitchen, on the counters - possibly because there are plants and lots of dirt next to the kitchen wall. Lots of mosquitos and no-see-ums when we were there.

“Fantastic!” My wife and I stayed three nights in unit 216. The service (from the maids to the front desk attendents)at this condo was exceptional. I think 216 is one of the best units this place has to offer. Each night we would sit on our private balcony overlooking the beautifully landscaped courtyard and pool and talk about how we never want to leave. The unit is very clean and nicely decorated. The location cannot be beat. The beach is a one block walk and Fifth avenue with its countless restaurants and local shops is one block in the other direction. This is truly a great place to spend a vacation. My wife and I are already planning a return trip!