“Amazing Villal & Vacation!!” Rarely do I ever take the time to write reviews of my hotels, villas or destinations but the team behind Villa alma Rosa is incredible and deserve a shout out! I'm an avid visitor to the Riviera Maya, Akumal & Tulum and was looking for a villa to help ring in my birthday with some friends. The communication between Marina at Riviera Maya Haciendas was incredible - quick response, courteous and happy to accommodate every need and request. Everything was organized for me according to my needs prior to arrival i.e. grocery shopping, food menus, villa prestocking, flowers, maps etc. If you're looking for a villa rental with a true "concierge" type of service then alma Rosa is right up your alley. When we arrived the house, I was really impressed at the care that goes into alma Rosa. The furnishings, details, color and character are all tastefully so done and warm that it really adds to the experience. The outdoor area/pool/beach are beautiful and well maintained, this is where we really spent most of our days/nights. The bedrooms/bathrooms are very beautiful with amazing beds/linens and furnishings. I've rented quite a few villas in the Riviera Maya and a lot of them feel cheap and have poor construction etc. Villa alma Rosa is a real home! I briefly met the owner when I first arrived who was lovely but wanted to get out of our hair so we enjoyed our time. The chef Carlos and his wife/housekeeper Jafet are the 2 sweetest people on the planet and to be honest are part of the sole reason that I would rent alma Rosa again. The food, attention and love along with hard work that they gave us every day was simply amazing and I was so grateful to have them there with us. They felt like family when we left! Overall I will absolutely be returning to alma Rosa soon but at the same time don't want to spread the word - I think this is the best kept secret & villa in the area! Thanks again to the alma Rosa team! xoxo Daniel

“Fantastic Family Getaway” Our family of 8 were originally booked to stay at El Faro during Spring Break, but after some double booking by El Faro's management company, we lost our reservation. However, the manager at El Faro helped us find Luna Encantada. We were leary because we didn't know anything about the Luna. I have to say we were thrilled once we got there. The hotel is clean, well maintained. The pool was heated (which the grandkids loved compared to El Faro's freezing pool the year before.) There was actually a beach-the sand washes away every year in certain areas in Playa and this year some beach-front hotels were actually ocean-front. So we had lovely beach, plenty of beach chairs, 2 beach servers who were just wonderful-I wish I could remember their names! Our apartment had 3 bedrooms with a rooftop that had hammocks, chairs, tables and most important-a BBQ grill. We spent several nights cooking at home, visiting and just spending time together. We worried that 8 people and 2 bathrooms would be a problem, but it never was. We will definitely stay here again. Luna Encantada is centrally located and a wonderful place to stay. Oh, and the management company, Playa Beach Getaways is incredibly organized. We had all the information we needed. If you've never been to Playa they send you so much information on what to expect, what to do, and where to go you'll feel completely prepared. Go and have fun!

“Wonderful Vacation!” My family of 6 stayed in Luna Encantada C3 for one week and had the best vacation ever! The unit was beautifully furnished and had everything we needed. The men at the front gate and the beach were extremely friendly and very eager to help with bags or putting up a beach umbrella. The location is absolutely perfect, with an amazing beach and great dining just steps away. We would love to return!

“A Beautiful Week In Playa” We had 6 adults stay in this 3 bedroom condo. The master bedroom was gorgeous and the king-sized bed was ok. The middle bedroom had 2 queen sized beds which were comfortable. The small bedroom was very small and had a fan instead of aC. There was a small bedside table on one side and nothing on the other. We ended up setting up our luggage as a small table on the other side to put water and phone etc. The bed in the small bedroom was more comfortable than the king sized bed in the Master bedroom. The bathrooms are fine and overall the place was very clean. There were plenty of towels and the sheets were changed on the 3rd and 5th days. We did have an issue with the stove - if it is not turned off correctly, there is an odor of gas. We had to have maintenance show us the trick. The beach was gorgeous and Gabrielle was there to get us chairs and umbrellas everyday. Also, we could get beach/pool side service from Fusion and ate there a few times too. There was never an issue of not finding a chair even though a lot of the units were filled. The location of the condo is great if you have children. We happen to be 6 adults on vacation the same week that a lot of families were on vacation. Being poolside was nice but we had a lot of kids in the pool at all times. Although the property manager did make sure the kids were not overly loud and playing catch, etc. the pool seemed to always be occupied with kids. I think I would get a beachfront or maybe a roof condo if I came back with no kids. The location of the complex was perfect. We were within walking distance of 5th ave, the ferry and even Walmart.

“Great location, great views, great condo” Five of us just returned from a week in Luna Encantada C-1 and I can't say anything but positives about the experience. The condo is just as advertised and even better than the pictures show. The location of the condo is perfect, just half of a block from the center of Fifth Avenue and right on the water. We loved being next door to Fusion, the food and drinks are as good as any in Playa del Carmen and the live music in the evenings was great. Jorge and the other guys who work on the beach were great when it came to setting up our chairs and umbrellas in the morning and running for drinks and food throughout the day. They work hard for their money and we always tipped them well at the end of every day. The housekeeping every other day was a real plus for us and they kept the place spotless. The highlight of the week was when our son got engaged to his girlfriend at dinner Wednesday evening! It made the rest of the week even more perfect!!! About the only negative thing I can say about C-1 was the shower heads were partially clogged but it was a minor inconvenience that could be fixed with a little bit of vinegar overnight. All in all, this was a perfect vacation for us all and we can't wait to go back again.

“Fantastic condo in Playa” Our 2nd visit to Playa, and Luna Encantada is potentially the best "on the beach" condo in the whole town. The unit was lovely, spacious, with a fabulous terrace for evening drinks. The location is great right next to 5th avenue and all the restaurants and clubs in easy walking distance. The condo staff is very friendly and helpful. A no-brainer.

“The best & most picturesque beachfront hacienda on the Riviera M” My husband and I had the pleasure of staying at Hacienda Kukulkan during our Mexico trips, and consider it by far, the most gorgeous private home on the beautiful Mayan coastline! So look no further, you have found your dream vacation home in the Caribbean! From the minute we walked in, it completely took our breath away! The front of the house opens to a big tennis court on the left. There's even a fully equipped gym with panoramic views of the ocean, all which gave us the added motivation to work out on our vacation! ? The center of the house has an open air courtyard with a cute pond, and pretty patio furniture, and all rooms are built around it, some with spectacular ocean views. We spent many a night doing dinners under the moonlight and breakfast when we wanted to just laze in. The maids did a wonderful job with cooking & housekeeping, going out of the way to make sure we were comfortable. What is so impressive is that every room and every piece of furniture is custom designed! We spent hours in the fabulous pool overlooking the ocean, with music playing in surround sound throughout the villa. The location was awesome! Puerto aventuras surrounding a beautiful dolphin marina is convenient, close to all the night life & shopping at Playa and also the fabulous Tulum beach ruins. We felt safe and secure in this gated community! 3 years later, we were back to get married & the ambience was surreal! The courtyard, steps from the ocean, was perfect for our Reception, with Cocktail Hour by the pool. We hosted our family there, and the 8 bedrooms were more than sufficient to accommodate all. Our wedding was a huge success and our guests cannot stop talking about the gorgeous hacienda! We highly recommend Hacienda Kukulkan as your abode, to enjoy paradise in style! Like us, you would go back!! We are thankful to the owners (Rick & Sandy Spell), Marina of Riviera Maya Haciendas & Eddie, and maids like Mariana who made our stay there so memorable!

“Beautiful Home Perfectly Managed” The home was beautiful and the service was top notch. Mimi the concierge is among the best we have ever worked with.

“Awesome experience” We had a wonderful time at the condo. The service and the staff there is excellent and the condo is very luxurious. We enjoyed every moment and took advantage to take a dip in the ocean every morning. It's so great, that the beach is only steps away. The supermarkets are close by and the restaurants in the vicinity were outstanding. Thanks for all your support, Marcie and David, Doreen, Sven and Lara (Canada/Germany)

“Super fabulous, very happy family...” The property and villa is exceptional. Very well decorated and has the best vibe for entertaining. Mimi was our concierge and was very helpful and welcoming. This was a surprise trip for my family. All they knew before hand was cancun airport. I had pre arranged night time chef service. That was a+. we had 15 people who were all accomadated for at ease. Anna Paulo was our main chef. She made beautiful desserts! We also had Martin as a daytime bartender, he made sure everyone had a beverage from the dock to the pool to the garden. Good stuff :) The family enjoyed taking the golf carts into the dolphin area with shops and stores. We rented them for the week. The villa had them ready when we arrived in the driveway. Best thing ever was the night entertainment. Worth every penny . Water drums and fire dancers. 1 hour show. So amazing. You feel the drums and the water color splashing about with heat from the fire ...it's quite impressive, must see! I'm already making plans for the next trip back. We felt safe. Had everything a large group needed. Very accomadating. Playa Del Carmen was pretty close by by taxi. Bring water shoes if you go in the ocean. My next trip will include a tequila tasting at villa for one of the nights and a day trip to the salt caves and everything else the same :) Super Fabulous Vacation @ Hacienda Del Mar!! Summer From Michigan

“Awesome Rooftop Condo in Perfect Playa location!” I had rented a condo one other time in Playa and I have to say the one thing that made this rental better was the personal response of the owner himself. Not only was the condo a great place but the owner made sure that the rental process was just as great. Ron was extremely helpful and supplied us with everything we needed to have the very best vacation experience. I would definitely rent Casa Dorothea again! The location of the condo is in the heart of Playa. Within walking distance to so many places including the Mega grocery store and Walmart. We had a private rooftop which is another huge asset. An awesome experience all around!

“Ultimate Relaxation in Paradise” What a beautiful villa and property. We had the most lovely, relaxing vacation here with all conveniences and more. From a swim in the pool in the morning to a short walk to the local beach in the afternoon, it really is breathtaking. We felt totally safe, whether walking or bike riding in the day or night. Just a short 15 minute walk into a very lovely little town with awesome restaurants and live music. For nature lovers, this place is unbelievable, beautiful birds, butterflies and animals we had never seen before, but was a huge part of our enjoyment living here. We had the best holiday ever!!!

“Much more than we expected!” Fabian and Dana are so accommodating and laid back... this jungle condo was a great, centrally located "nature retreat" for our action-packed family vacation. Lovely flora and fauna & unexpected jungle sounds... including monkeys and interesting tropical birds :) We chose the spot for its proximity to akumal beach, which was an easy drive, but not walkable with kids b/c of the distance and big highway to cross. Car was necessary. We loved using the beach chairs and boogie boards generously shared :) The condo itself was clean and simple with tasteful, modern furnishings, including on-demand hot water and aC with humidity control... pretty luxurious for their rates! Wish we had stayed longer to just hang out more on the patios, in the pool, etc. Only one minor complaint: pillows were too large for our old, cranky necks, but we fixed that by rolling up the comforter across the head of the bed. : ) Thank you for everything, Fabian and Dana!

“Centrally Located with charm” Ann was very helpful and prompt to respond to any questions prior to traveling. The apartment is as pictured. I felt very secure there and had all the amenities of staying in the heart of Playa del Carmen without the cost of a hotel. Ann was flexible with booking over New Year's Eve, while other places required a longer stay. The apartment was quaint, clean, and cool. We enjoyed our time there and would visit again.