Longsands Lodge – Home 8580422 Apartment
- 5 bedrooms
- 10 sleeps
- 3 nights min stay
Longsands Lodge – Home 8580422
- Apartment
- 5 bedrooms
- sleeps 10
- 3 nights min stay
Key Info
- Beach / lakeside relaxation
- Nearest beach 0.2 mi
- Child Friendly
- Pet Friendly
Description from owner
Description
Longsands Lodge is a beautiful holiday home situated in the heart of Tynemouth village. Our attractive coastal detached cottage sleeps up to 10 people in five bedrooms, with four bathrooms to help make your stay as comfortable as possible. Situated only 200 metres from the beach and within an even shorter walking distance to all local amenities it is the perfect destination to enjoy a getaway with friends, family or working colleagues. Whilst staying with us you may have the opportunity to explore Tynemouth and its surrounding areas. These include our coastal neighbours of Cullercoats and Whitley Bay and the thriving Newcastle city centre. Longsands Lodge is only a 20 minute Metro, bus or drive away. You'll be very close to great shops, restaurants and many popular tourist destinations such as our award winning beaches, the famous Priory Castle and the Blue Reef Aquarium. Tynemouth is very easy to get around on foot, but with the excellent bus and local Metro system on hand, trips further afield are just as easy to plan.
Longsands Lodge have everything you need to feel right at home making us the perfect place to take a holiday or business trip. Whilst staying with us you can expect to find a number of home comforts including three televisions, high speed WI-Fi, a washer/dryer, on site private parking and much more.
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Families
- Great for children of all ages
- Pets welcome
Bed & bathroom
- Bedroom 1: Full bed
Bedroom 2: Full bed
Bedroom 3: 2 Twin beds
Bedroom 4: 2 Twin beds
Bedroom 5: 2 Twin beds - 1 Full bath, 2 Attached (ensuites)
Amenities
- Wireless Internet
- Patio
- Internet access
- Central heating
- Fireplace
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- TV
- Satellite TV
- DVD player
- Linen provided
- Towels provided
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Access
- Parking
- Secure parking
- Not suitable for wheelchair users
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($187.87) £150.00 - Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the owner
Alistair S.
- Average reply time:
- 26 minutes
- Response rate:
- 75%
- Calendar last updated:
- 13 May 2024
- Years listed:
- 7
- Based in:
- United Kingdom
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 19 reviews
Very Good
19 reviews
- Excellent
- 15
- Very Good
- 2
- Average
- 1
- Poor
- 0
- Terrible
- 1
“Not Luxury Accommodation”
This accomodation is situated perfectly in tynemouth and was very well equipped with a nice welcome pack. However, it is described as luxury and it most certainly is not. The kitchen cupboards are f… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Weekend away in Tynemouth”
What a lovely accommodation to stay in and not too far from the sea. Just watch out the velux window in one of the bathrooms at the top of the stairs leaks a bit after it rains but not going to compla… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Wonderful family holiday house”
We have just completed a wonderful stay at Longsands Lodge, spending 3 nights as a family. Alistair was helpful throughout, scones and an amazing fruit bowl on arrival, managed to park 2 cars in thei… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great house for a large group in a gem of a town.”
Four couples stayed for 3 nights at Longsands Lodge in Tynemouth and thoroughly enjoyed it. The house is spacious and well equipped (though a little short on cutlery). It is right in the centre of Tyn… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Family Christmas in Tynemouth”
Accommodation is surprisingly spacious, very clean and comfortable, perfect for six adults (parents plus grown up children with partners) with room to spare. Owners were very thoughtful, providing sev… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Fantastic place to stay with great facilities.”
We stayed for a week in this great family house 11 of us .The facilities in the house are great 5 bedrooms 2 with en suite and 1great bathroom very nice kitchen well equipped and a lovely lounge .Ple… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Great Location, Spacious accommodation, off Street Parking”
Great Location. Shops, Bars, and Restaurants, all within 5 Minutes walk. Lots to see in the area, miles of golden sand, and off street parking for 2 cars, and a parking permit for a third car on the… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
“Brilliant location. Lots of space. Excellent scones!”
Great place for two adults and 3 teenagers. Lots of space to relax and chill out. Great location next to main street and close to beach and metro. Excellent scones on arrival! Home from home. Loads o… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner I'm so please you guys enjoyed your stay! We work hard to try and make the Lodge a comfortable home from home so it's great to hear satisfied guests use that phrase! Hope to see you guys back soon for another slice of Tynemouth and all it has to offer. Alistair x
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Dreadful !!”
My husband and I arrived to a very cold ( windows open as far as could go ) and smelling flat, very uninviting Standard of furniture and kitchen were very old in appearance as well as wear. We were… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner It’s very disappointing to receive this (in our view grossly unfairly) negative review. Your husband was quick to point out to me (when he first asked to reduce your stay by a week, 9 days into your 3 week booking and the day your father sadly passed away) that you are rental property owners yourselves back home in Australia and must know the effect such a negative review can have on future bookings. Had you advised us of any of your concerns when you first arrived, I would of course have been straight along to put the issues right. Despite your husband emailing me twice on the day you arrived (asking first about the parking permit and then the data point for a PC) there was no mention of any concerns or issues, let alone what you list in this review. A full 9 days after you arrived, your husband emailed me to say that you were unhappy and wished to cut your stay short by a week, leaving in 4 days. I offered to come and look into/rectify the issues raised immediately. I also offered to have additional cleaners attend to rectify any issues. Your husband however refused to let me visit, citing a desire to be alone following the passing of your father the night before. Your husband was adamant at your new plan to leave a week early, so I agreed to refund you the value of any last-minute booking, if we were able to find one for the week you were giving up. When you did vacate the property I visited immediately with our usual cleaning crew and some specialist additional cleaners. We did not find any smell issues, nor a need for the specialist cleaners. As for the property temperature upon arrival, the day the property was turned around by our cleaners was one of the hottest days of the year and so it’s understandable that they would have left the windows open. Your late night (as we now understand) arrival, from (presumably) warmer climes will no doubt have made the property feel cooler than you might have preferred or been used too, however the central heating would have fixed that for you in a matter of minutes. As for food left by previous guests, that is normal for us to leave dried foods, tea, coffee etc left behind by previous guests, for the next guests to use, should they wish too. If they’d rather not, they are welcome to simply ignore it. We believe strongly in not wasting food or other resources unnecessarily. With regard to the price we charge, this is a 5 bedroom, 3 bathroom property that can sleep 10 people. As such, it is significantly more expensive than a single bedroom property which would seem to have been more appropriate for a travelling couple. I am left presuming that given the last minute nature of your visit and your (at the time of booking) uncertainty as to how long you may need to stay in the area, your booked the only property that was available despite its excessive size for your needs. We have had many reviews across the various platforms and every single one (until yours) have been 5/5 or the equivalent – even from the guests that stayed immediately after you did. If you did genuinely have such an awful time staying at our home, I can only re-iterate my apologies already passed to your husband by email. Your excessive 9 day delay in reporting ANY concerns to us, coupled with a refusal to let us look at, let alone put right the issues raised whilst at the same time requesting to leave a week early, coinciding with your change of plans, makes it difficult not to question a different underlying motive for leaving such a potentially damaging review.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“A like gem that sleeps 10!”
I recently booked Longsands Lodge for my friends hen weekend in Tynemouth. We needed somewhere big enough to sleep 10 and Longsands Lodge didn't dissapoint. We were all very impressed with the st… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the owner Thanks so much for the kind words.We're delighted that you had an enjoyable stay and I hope you have a lovely day for the wedding. Fingers crossed we'll see you the happy couple at Longsands Lodge for the honeymoon, if not all of you back for a reunion same time next year!
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with Alistair (the owner) through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send Alistair (the owner) an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact Alistair (the owner)?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view Alistair the owner's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send Alistair (the owner) a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send Alistair (the owner) an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to Alistair (the owner). You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from Alistair (the owner) through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. Alistair (the owner) will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call Alistair (the owner) before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact Alistair (the owner) to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send Alistair (the owner) a message.
If Alistair (the owner) agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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