Condo in Heart of the Strip with Resort Rooftop Pool & More – Home 9085616 House
- 2 bedrooms
- 6 sleeps
- 1 night min stay
Condo in Heart of the Strip with Resort Rooftop Pool & More – Home 9085616
- House
- 2 bedrooms
- sleeps 6
- 1 night min stay
Key Info
- Child Friendly
- No pets allowed
Description from manager
Description
For our guests’ peace of mind, this property has incorporated enhanced cleaning and low-contact protocols.
ABOUT THE SPACE
Families will enjoy the convenience of two separate bedrooms, two full baths and a king-size bed and a queen-size murphy bed. The living room offers a queen-size sleeper sofa for additional sleeping accommodations.
Prepare a delicious, home-cooked meal in the fully-furnished kitchen- which features a refrigerator, toaster, stove, coffee-maker, blender, microwave, dishwasher, and oven- and gather around your elegant dining room table for light conversation and laughter. After dinner, stop downstairs to rent a movie and pop it into the DVD player in your living area before kicking back on the couch and enjoying a night in. The sprawling, tastefully-designed living area allows you to lounge both inside and out on the private balcony and drink in the twinkling Vegas vistas.
Other room accommodations include:
Utensils, dishes, dishwasher detergent, silverware
Kitchenette (Wet bar)
Sleeper sofa
Telephone and Voicemail
In-Room Safe
Handicap Accessible Units
Alarm clock
Air conditioning
Iron and Ironing Board
Hairdryer
ABOUT THE RESORT
This elegant oasis offers guests deluxe amenities such as a rooftop pool and hot tub, family-fun areas such as the children's splash pad and BBQ area, and a complementary state-of-the-art fitness center. Luxurious rooms and a five-star location are accompanied by shuttle service to various exciting Vegas locations, business amenities, and a rooftop spa and beauty salon which will pamper and rejuvenate you, just in time for your late-night excursion out into the famous Vegas night-life.
This property charges a mandatory resort fee due at check-in. Please check listing below for details. Rates subject to change.
Please note that every attempt will be made to accommodate requests for suite location and early arrivals; however, these requests are based on availability and occupancy. Unfortunately, the resort is unable to guarantee room location.
OTHER THINGS TO KNOW
24 Hour Front Desk with multilingual staff
Bell Desk
Valet
Check in Time: 4:00 pm
Check Out Time: 10:00 am
Please contact the resort prior to arrival if you anticipate your arrival time would be later than midnight (resort local time). Arrivals after midnight may be subject to cancellation.
All Guest Suites are Non-Smoking.
Minimum age requirement for check-in is 21 years of age.
All reservations that have an alternate guest checking in should make prior arrangements with the resort
Pets are not permitted and strictly enforced with the exception of Service Animals.
Ice machines on the 18th floor in tower one and floors 2, 5, 8, 11, 15 and 21 in tower three.
Parking is valet only $20.00+ tax per night and no oversized parking is available.
TAXES AND FEES
At time of check-in, a valid government-issued photo identification is required and must match the guest name under which the reservation was made, credit card for $250 USD security deposit and a nightly rate of $28 plus tax and pre-paid debit cards are not accepted.
Smoking in a non-smoking room will result in a fee as determined by the resort management.
In response to the COVID-19 pandemic, we have implemented enhanced cleaning and safety measures. We clean our properties thoroughly with disinfectant while also practicing low-contact protocols.
ADVISEMENT
Resort Amenity Restrictions: Following government guidelines, we will be implementing strict social distancing measures and encouraging guests to remain at least six feet from other groups when using an amenity, such as the pool, spas, fitness center and business center. Signs will be posted to make guests aware of reduced occupancy numbers and to remind everyone to practice social distancing in all common areas of the resort.
Bell service available for bell cart pick-up/delivery only
Luggage storage will be available
New Policy for Food delivery: Guest must meet with the vendor in the lobby; vendors will not be allowed to deliver food to guest rooms
In-room housekeeping cleaning services will not be available (additional upon request items will be delivered in plastic bags and will be placed outside the guest room)
Ice Machines are available on select floors
All shuttle services have been suspended until further notice
To help us keep space between groups and prevent crowding, we ask that you please limit the number of people coming into the lobby for check-in to only the primary guest on the reservation.
Seasonal Pool Closures:
· Kiddie Pool: November 7, 2022 – March 3, 2023
More Less
Families
- Great for children of all ages
- No pets allowed
Bed & bathroom
- 2 Full baths
Amenities
- Wireless Internet
- Jacuzzi or hot tub
- Grill
- Balcony or terrace
- Boat available
- Internet access
- Central heating
- Sauna
- Games room
- Fridge
- Microwave
- Toaster
- Washing machine
- Iron
- TV
More Less
Access
- Not suitable for wheelchair users
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
- This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
- Smoking
- No smoking at this property
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the manager
Vacayhome Connect
- Average reply time:
- 1 hour 12 minutes
- Response rate:
- 100%
- Calendar last updated:
- 05 May 2024
- Years listed:
- 7
- Based in:
- United States
- Overall rating:
Languages spoken: English, Spanish
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Average
– based on 2 reviews
Average
2 reviews
- Excellent
- 1
- Very Good
- 0
- Average
- 0
- Poor
- 0
- Terrible
- 1
“Do Not Book This!”
We booked a stay through this website for March 24-27. When we arrived at the hotel, The Polo Towers, they said we had no room and that a booking did not exist. We called the company that we booked our rental through and spoke with Tina, and she said they would resolve it that weekend through their emergency email, and they did not. We had to pay for a room that night, 3/24 and the hotel was nice enough to comp our room for the second night, 3/25 if we went to a timeshare meeting; we did, but we lost time on our family vacation. We were unable to spend the last night on the 26th as they didn't have accommodations that would fit our family. On Monday, 3/27, when we were safely home called the number provided with the booking, 18554601500, and spoke with Oscar; he said that they couldn't be expected to check their emergency email on the weekend as they have lives to live. But asked if I would give them 48 hours to research our issue. I have given them a week, and now I can't get ahold of anyone. I would like my money back.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you so much for reviewing your stay with us. We sincerely appreciate your candid feedback, and apologize for these inconveniences. Your comments have been shared with our onsite team for review. We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Vegas trip”
The Polo Towers is a nice place to stay. It is in the middle of everything on the strip and near great eateries
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you so much for reviewing your stay with us! We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
-
You can get in touch with the property manager through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
-
Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact the property manager?
-
Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
-
Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
-
When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
-
To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
-
Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
-
You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
-
Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call the property manager before booking?
-
You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
-
In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
-
Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
-
You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.
If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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