Acorn Cottage – Home 6708410 Cottage
- 4 bedrooms
- 6 sleeps
- min stay varies
Acorn Cottage – Home 6708410
- Cottage
- 4 bedrooms
- sleeps 6
- min stay varies
Key Info
- Ask about children
- Pet Friendly
- Private garden
Description from manager
Description
Acorn Cottage is a double-fronted property believed to be almost 200 years old. It has recently been fully renovated and refurbished to a high standard and offers particularly spacious living accommodation. It has gas central heating throughout. It is very conveniently situated in a quiet area yet within a few minutes walk of both Keswick town centre and Derwentwater.
Additional amenities include: fire/log burner, TV/DVD, pub within, walkers, cyclists.
Bed & bathroom
- Bedroom 1: King bed
Bedroom 2: Queen Bed
Bedroom 3: Twin bed
Bedroom 4: Twin bed - 1 Full bath
Amenities
- Wireless Internet
- Mountain Views
- Private garden
- Grill
- Internet access
- Central heating
- Fireplace
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Clothes dryer
- Iron
- TV
- DVD player
- Stereo system
- Linen provided
More Less
Access
- Not suitable for wheelchair users
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($125.24) £100.00 - Smoking
- Please contact the owner
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the manager
Keswick Cottages
- Average reply time:
- 3 hours 27 minutes
- Response rate:
- 95%
- Calendar last updated:
- 01 May 2024
- Years listed:
- 8
- Based in:
- United Kingdom
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 19 reviews
Very Good
19 reviews
- Excellent
- 12
- Very Good
- 4
- Average
- 3
- Poor
- 0
- Terrible
- 0
“Fantastic cottage!”
We absolutely loved Acorn cottage and are looking to return at the same time next year! It really felt like home from home, and had everything we needed. Kitchen was very well equipped with everythi… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you for your wonderful review of your recent stay. So pleased to hear the cottage had everything you needed and was comfortable for your holiday. We hope to welcome you back again soon. Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Acorn Cottage”
It was very busy in Keswick when we arrived, we couldn't find anywhere to park. We had to leave our car quite far away and we couldn't get to park our car near the cottage until a couple of days later. Acorn Cottage has lots of character, it was cosy and comfortable for 6 of us. I had a few issues on the first day, some of the lamps and lights didn't work and the clock on the fireplace didn't have a battery in it. There were cobwebs and dusty skirting boards. I raised the bulbs/battery issue with the owners and they came to fix the problem on the same day. Although the galley kitchen is small it is equipped with everything you need. The beds were very comfortable and the shower was good. On the whole, if you wish to stay near the centre of Keswick, Acorn Cottage is a well located and comfortable place to stay.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you for taking the time to review your recent stay, we are pleased you found the cottage comfortable. The property is on street parking and can get busy at peak times during the day due to visitors but usually eases off early evening. We are sorry to have fell short on the cleanliness, we do rely on the housekeepers to notify us of any maintenance issues and apologise for the lamps and clock to be not working on your arrival, but glad we were able to rectify this quickly for you. This would not be our usual standards and has been taken up with the cleaning team. As a small local office, we are on hand during your stay to help with anything, so please do not hesitate in contacting us during your visit. We hope to welcome you back again soon. Keswick Cottages.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Ideally located within easy reach of all amenities”
We enjoyed our week at Acorn Cottage. It was cosy and relaxing. The key access is a very convenient and good idea. The cottage is located in a brilliant location, within easy reach of Keswick Town c… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you so much for your lovely comments! We're so pleased the cottage made a cosy conveniant base for your adventures and we'll look forward to welcoming you for another stay soon! Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“very nice cosy cottage”
perfectly situated for easy reach to all amenities in Keswick well maintained and very clean, only downside for us was small kitchen as we like to cook at home while we are there
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you for taking the time to review your stay in Acorn Cottage! It's lovely to read your kind comments on the cleaning and maintenance, we always take great care in preparing the cottage to ensure a nice warm welcome for every guest. Although the kitchen is on the smaller side we hope you still found it to be very well equipped for cooking and dining in. Hope to see you again soon, Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Spacious and tasteful”
We enjoyed 4 nights here with family it is spacious enough to not feel on top of each other. The kitchen however is small so one person at a time! We loved the furniture and character of the house. Co… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hello, Thank you for your review. We are glad that overall you have had an enjoyable stay. Following your review we have ensured to check every property managed by ourselves prior to the arrival to ensure the properties heating are on, if there are ever issues with heating we are also on hand to help rectify these issues. Acorn Cottage now has the dryer installed into one of the cupboard spaces so that it is easier to use, we all understand especially when travelling with children how vital this piece of equipment is. We hope to welcome you again soon. Kind regards, Keswick Cottages.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Acorn Cottage is centrally located, very comfortable and clean.”
We were impressed by Keswick, by the magnificent countryside, and by the Christian Convention, which was the prime reason for our visit.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you so much for this wonderful review. We are delighted that you enjoyed your time in Keswick attending the Convention. We hope to welcome you back for another visit soon! Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Every year just perfect”
Great location...nice and clean and everything you need. Stayed here about 6 times and love it every time.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you so much for your lovely comments! It is always an absolute pleasure to see returning customers, we are delighted that the cottage works so well for your family holidays. We hope to be welcoming you for your 7th visit very soon! Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Great location and pet friendly”
The cottage is centrally located, a short easy walk to the centre of Keswick. Parking was easy. The cottage is well equipped and spacious, although there were only three of us. The bedrooms were ver… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you for your feedback! We have to agree, it really couldn't be more convenient for access to the local shops, pubs and eateries in the town centre! The outdoor space is really handy despite it's size and the park is just a 5 minute walk from the Cottage - perfect for exercising your dogs. We hope to welcome you back again soon. Keswick Cottages.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Not as advertised”
As always, the images on booking websites play a major part in choosing a place to stay. My group, including some oap’s thought the sofas and chairs were perfect in the photos. However, when we … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you for taking the time to review Acorn Cottage. I’m sorry that the photo of the lounge showed the old sofas at the time of your booking and for any inconvenience that this change caused to your stay. However as our properties are constantly being updated and improved (as we are minimum 4 star) there are numerous updates throughout the year, this of course means things can change from the time of booking to the actual stay and in the majority in a positive way. We will of course take your comments about the new sofas on board thank you. If I can suggest in the future that if there is something really important like the style of sofas, dining chairs etc that you let the accommodation provider know upon or before booking. This will ensure you do not have any issues especially as you booked so far in advance. If anything is of importance is due to be changed we would of course then be able to discuss this with you. We will always do all we can to resolve any problems reported to us as quickly as possible, and had you contacted us during your stay about this we would have done all we could to find a solution and make sure that you and your family had a comfortable stay. As previously discussed, the email to confirm your booking prior to your stay is sent out automatically once a booking has been made (sometime these do end up in junk folders depending on your email settings). You then contacted us via our online chat after booking to say that you had received an email but couldn’t see an attachment and that you would like confirmation from us personally that your booking was in place. We were of course more than happy to do this and responded to you straight away (within 5 minutes of you contacting us) to confirm your booking details and the arrival arrangements so it is very disappointing to learn you found your experience and support ‘Lazy’ . You have not mentioned that we personally came to see you in the cottage to see if everything was ok! If there is something more that you feel we could have done we would be happy to discuss this with you, however this was not mentioned in any previous correspondence. As a small local agency we pride ourselves on the standard of our accommodation and the level of customer service we are able to provide our guests with from booking to departure. I can see you have stayed with us before in the past and so this is not your first time. All of the booking details from confirmation to return of deposit refund have not changed. I presume as we did not hear from you in the past that you have been happy with the emails/support you have received. So I can only apologise if you feel let down on this occasion. To be called a disgrace and lazy is very upsetting and can be damaging to our reputation and small business. I do challenge you to find anyone with better customer service and hope you can take these comments on board so that we can ensure you have the best possible stay with us in the future.
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Fabulous weekend”
An amazing weekend away, cottage was everything we needed. Could cater for family, couples or groups with ease. Central location yet peaceful. Will certainly be paying Acorn Cottage a repeat visit!
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you so much for the fantastic review! We are delighted that you enjoyed your holiday in Acorn Cottage and had everything that you needed for a comfortable stay. The location is extremely popular being a quiet area yet really close to local amenities. It is lovely to read that you will be paying the cottage another visit in the future, we hope to see you soon! Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with the property manager through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact the property manager?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call the property manager before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.
If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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