Jasmine Cottage – Home 6708421 Cottage
- 1 bedroom
- 2 sleeps
- 3 nights min stay
Jasmine Cottage – Home 6708421
- Cottage
- 1 bedroom
- sleeps 2
- 3 nights min stay
Key Info
- Beach / lakeside relaxation
- Ask about children
- Ask about pets
Description from manager
Description
Jasmine cottage a charming cottage sleeping 2. This cottage is perfect for those looking for a traditional cottage in a small village setting within a few minutes stroll of the lake. The property has a traditional and welcoming feel with original beams and a cast iron wood burning stove for snug evenings in. Now with Wi-Fi.
Additional amenities include: walkers, TV/DVD, fire/log burner, cyclists, pub within 200m.
Bed & bathroom
- Bedroom 1: Full bed
- 1 Full bath
Amenities
- Wireless Internet
- Mountain Views
- Patio
- Bicycles available
- Internet access
- Central heating
- Fireplace
- Stove
- Fridge
- Freezer
- Microwave
- Toaster
- Kettle
- Dishwasher
- Washing machine
- Clothes dryer
- Iron
- TV
- DVD player
- Stereo system
- Linen provided
- Towels provided
- Housekeeping Included
More Less
Access
- Parking
- Not suitable for wheelchair users
Policies
- Check in time: 16:00, Check out time: 10:00
- If you have any questions about check-in or check-out times, please contact the owner/manager.
- Payment
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This rental can only be paid for online through FlipKey using your credit/debit card or PayPal (never by bank or wire transfer).
Damage deposit: ($62.45) £50.00 - Smoking
- Please contact the owner
Cancellations
Change of plans? No problem. You could receive a partial or full refund, depending on when you cancel.
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Booking confirmed |
100% refund within 24 hours after booking (provided the stay is at least 60 days away).
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24 hours after booking |
50% refund of the amount paid (minus the booking fee*) if cancelled at least 8 weeks before check-in.
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8 weeks before |
25% refund of the amount paid (minus the booking fee*) if cancelled at least 4 weeks before check-in.
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4 weeks before |
No refund if cancelled less than 4 weeks before check-in.
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Check-in date |
* The booking fee is stated in the cancellation policy information on the payment page. This fee helps us run our secure platform and enables us to provide 24/7 customer support
About the manager
Keswick Cottages
- Average reply time:
- 3 hours 27 minutes
- Response rate:
- 95%
- Calendar last updated:
- 08 May 2024
- Years listed:
- 8
- Based in:
- United Kingdom
- Overall rating:
Languages spoken: English
These are the details provided by the business owner.
Business Name
Business Address
Business Telephone
Business Email
Other Applicable Information
Map
Reviews
Very Good
– based on 14 reviews
Very Good
14 reviews
- Excellent
- 11
- Very Good
- 2
- Average
- 0
- Poor
- 0
- Terrible
- 1
“Great Little Cottage”
So- Gail and I took a 4 night break in Portinscale and stayed in Jasmine Cottage, Booked through Keswick Cottages. Lovely Oldie Worldie Cottage with original beams and log fire, but with Modern featur… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you so much for your review! We love that you enjoyed your 4 night stay at Jasmine Cottage in Portinscale. We are so happy you enjoyed the characterful features of the cottage. The room at the back of the cottage is perfect for reading or enjoying some food. We're so glad you found it perfect for 2 guests and a pet also that it was warm and cosy. We are over-joyed that this is one of the best cottages you've stayed in, we hope to welcome you back again! Best Wishes, Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Excellent stay in Portinscale”
Lovely, fully equipped and spotlessly clean cottage. We stayed here with our dog Scout who loved the cottage and being in the Lakes for the first time.
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you for your wonderful review. So pleased to hear you had a lovely comfortable stay at Jasmine. It is a great base to explore the local area. We hope to welcome you and Scout back very soon. Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Pretty cottage good locaion, everything we needed”
We had a slight problem with the lock on the back door, although someone came out, but we still had a couple of times when it stuck. Also we couldn't get the heater in the drying room to work and… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thank you for taking the time to leave a review. I'm pleased to hear that we were able to send someone out quickly to take a look at the lock and I am happy to report that this has now been replaced. As a small local business we are always on hand to help and if the other points had been mentioned at the time we would of course taken action during your stay. We hope to welcome you back soon. Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Perfect week in a perfect cottage!”
What a perfect week we had in Jasmine Cottage. Keswick Cottages arranged our ‘extras’ for a lovely warm welcome. The Cottage was sparkling clean and fully equipped for our stay. Perfect sp… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Thanks so much for taking the the time to review jasmine Cottage. It is so lovely to hear about your stay and the team really appreciate your comments. We always try our best to make your stay as enjoyable and memorable as possible. We look forward to welcoming you back to soon. Remember to always book local. Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Disgusting”
We stayed here 2 weeks ago. Cottage was supposed to have had a deep clean. Apart from the dirt shown in the photos there was blood on a kitchen cupboard door and smell of dog. 2 of the 4 tea plates… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager It is so disappointing and upsetting to read your review. The initial email was sent to us late Saturday evening outside of office hours, with the office also closed on Sunday, however as soon as we picked up your email Monday we responded to you straight away. We do have an out of hours phone number which we provide to our guests so had you contacted us we could have discussed your concerns sooner. We were in touch with you several times during your visit to try and resolve your concerns and ensure you were as comfortable as possible in your accommodation. This included an offer to send someone round to the property at a convenient time to carry out some cleaning, and replace any chipped plates however all offers were declined by yourself. We did explain to you at the time that we were carrying out additional Covid cleaning measures if guests were arriving less than 72 hours after the previous occupants, however as Jasmine Cottage had been empty for 7 days prior to your stay the cottage was fully sanitised and safe ready for your visit. We were very happy to send you a copy of the cleaning checklist and tasks carried out prior to your stay. We always have exceptionally high standards of cleanliness for our properties, but in the current circumstances we are of course more conscious than ever with cleaning protocols. It is so important to us that our much valued guests arrive to a clean comfortable environment. With that in mind we were extremely shocked and upset to receive your comments and of course took them very seriously. Upon reviewing your photos they were very blurred and unclear, but it became apparent from the location of the photos that you seemed to be going out of your way to find any trace of dirt in the cottage. This included pulling furniture out and climbing up to the ceiling beams. The claims that you have on this review, blood on the kitchen cupboard and a smell of dog, are different to those you raised during the stay there was no mention of this at the time. After carefully reviewing your comments, photos and visiting the cottage unfortunately we were unable to find anything in your complaint that would warrant compensation and our reasons for this decision were explained to you at the time. As a small local family agency Covid-19 has put us under enormous pressure and while both ourselves and the property owners try to recover from the situation negative reviews like this have a huge impact. It is a real shame that you decided to post such a review despite this having been resolved directly. Keswick Cottages - Book Local
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Excellent!”
Having stayed with Keswick Cottages for many years we've come to expect an exceedingly high standard and we were not disappointed this year with Jasmine cottage, it has everything you could possi… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi Stephanie, thank you so much for the wonderful review! We are delighted that Jasmine ticked all the boxes for your perfect holiday. It certainly is a cottage for all seasons with the lovely sun room ideal for enjoying some peace and quiet with a good book, to the cosy living room with log burner for those cooler days! It is great to read that you will be returning again soon. We look forward to seeing you then! Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Full of character.”
This was the second time we’ve stopped in Jasmine Cottage we like it so much. At breakfast we sit in the back room enjoying the light in this room and weather permitting the sight of Catbells. … More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi David, thank you so much for your kind comments and continuous support for our small local business. We're so pleased that Jasmine Cottage continues to impress and make a great 'home from home' for your adventures on the fells. We hope to welcome you back for stay No. 3 soon! Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Absolutely spot on!”
Jasmine Cottage is in a great location. A short walk from Derwent and Catbells. A 5 min drive in to Keswick. Great coffee shop next door for breakfast and a pub less than a 5 min walk away. The cottag… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Hi Suzanne, Thanks for your 5* review for Jasmine Cottage. We are really pleased you've had a great stay. Jasmine is a beautiful traditional cottage with all its original features. We are glad you made use of the wide selection of board games and books that supplied within the property. Hope to see you again soon. Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“A wonderful stay”
A short walk to Keswick the location is perfect. This is the 3rd time we have stayed at Jasmine so that says it all! Its really cosy and very romantic with a real wood burner. The cottage would be a… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager We're so pleased Jasmine Cottage continues to impress! We hope to welcome you back for your 4th visit very soon, Nell! Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
“Wonderful pet friendly cottage”
Set off the primary road through Portinscale with private parking this cottage is in a great location. Perfect for walks from the door and only a mile and a half from Keswick via a well maintained foo… More
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC. Tripadvisor performs checks on all reviews.
Response from the manager Many thanks for taking the time to review Jasmine cottage and ourselves. It is really appreciated. Hope to welcome you back soon. For the best service and price always book local. Kind regards. Keswick Cottages
This response is the subjective opinion of the management representative and not TripAdvisor LLC.
FAQs
- How do I find more info about the property?
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You can get in touch with the property manager through the contact form on this page.
If you’ve already booked, go to Manage your booking to send the owner a message.
- What if I have questions before I book?
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Send the property manager an email through the contact form on this page. Alternatively, if there’s a phone number on this page, you can call them.
- How do I contact the property manager?
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Send an email through the contact form on this page. Or if there’s a phone number on this page, you can call them.
If you’ve already booked, go to Manage your booking to view the property manager's contact details or send them a message.
- What's the difference between 'Book your stay' and 'Contact the owner/manager'?
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Use the Ready to book? form to pay provisionally online and send the property manager a booking request. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then
Or send the property manager an inquiry through the Contact the owner/manager form if you’d like a quote or more info first.
- What is a booking request?
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When you pay online through the Ready to book? form, a booking request is sent to the property manager. You’ll find out within 24 hours whether they’ve accepted - no money will leave your account before then.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- How do I know my booking is safe?
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To book this property you need to pay through the Flipkey website. Only bookings paid for through our site are covered by our trusted Payment Protection. This means that in the unlikely event that you’re prevented or denied access to the property when you check in, we’ll offer a full refund for the stay.
- How do I know what it will cost for my stay?
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Simply enter your dates in the Ready to book? form to calculate the cost of your stay.
Click Book now to see a full breakdown of the price.You can also request a quote from the property manager through the contact form. The owner will email you the total cost for your dates and a link to book and pay online.
- How do I know if my booking request has been accepted?
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You’ll receive an email within 24 hours to let you know. Or you can check in Manage your booking. No money will leave your account unless it’s accepted.
- How do I pay for my vacation?
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Use the Ready to book? form to pay provisionally online. You can pay by credit/debit card or PayPal. the property manager will have 24 hours to accept the booking and no money will leave your account before then.
If you’ve been sent a quote, simply accept it and pay online through the email we sent you. You can also do this in Manage your booking.
Only bookings paid for through our site are covered by our trusted Payment Protection.
- Why can't I call the property manager before booking?
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You can exchange contact details with the property owner/manager once your booking is confirmed and you’ve paid in full. Paying and communicating only through our platform allows us to ensure that your booking is covered by our Payment Protection policy.
If you have any questions before booking, you can send the property owner/manager a message via the contact form on their listing. Once you’ve booked, you can discuss the rental and make arrangements for your trip by logging into Manage your booking.
- How do damage deposits work?
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In most cases, you don’t pay a damage deposit up front. Instead, we save your payment details securely and you’re only charged in the event of damage to the property.
Occasionally, you will pay a damage deposit up front as part of the total rental cost. In this case, the owner has 10 days after you check out to report any damage. If they don’t, we’ll return your deposit. If their claim is successful, we’ll deduct the agreed cost and return the remainder.
- How can I view and manage my booking?
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Go to Manage your booking to view all your booking details, pay the balance of your booking or cancel it if you need to.
- How do I pay the balance of my booking?
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You can pay the remaining balance of your booking at any point. Simply go to Manage your booking and click Pay now.
We’ll automatically charge the balance payment to the same payment method 10 days before it’s due. Go to Manage your booking to see when the payment will be taken.
- How can I withdraw my booking request?
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You’ll need to contact the property manager to do this. Send them a message in Manage your booking or through the contact form on this page.
- How do I cancel my booking?
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Go to Manage your booking to cancel your booking. Here you can view your cancellation policy to see if you’ll be refunded.
- How do I make changes to my booking?
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You can request to change the dates or number of people on your booking via the Manage your booking page. To change your dates use the Edit booking button. If you need to change the number of guests staying then send the property manager a message.
If the property manager agrees, they’ll send you a revised quote outlining the changes. You can review and accept/decline this from the Manage your booking page. You’ll have 48 hours to take action before the revised quote expires.
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