Meet Walter, our FlipKey featured owner! He’s shared some tips below that have helped him successfully rent out his Myrtle Beach condo for over ten years.
Prompt Customer Service
One of the main things that helps to differentiate his homes from the competition is the experience he provides with prompt customer service and his determination to resolve any issues.
Promote to Past Guests
Along with excellent customer service to keep renters coming back, Walter has also capitalized on his ever-expanding rolodex of past guests by sending them mailers and reminding them of their relaxing stay in his homes.
The last piece of advice that Walter has left us with is the reminder to “Price your unit fairly, respond to complaints the way you would want someone to respond to your complaints. Always leave the customer feeling like you are truly concerned and want them to come back.” Great advice from a vacation rental veteran!
On November 14th, thirteen FlipKey members strapped on their hairnets and volunteered their time to prepare meals at the Community Servings facility in Jamaica Plain. As part of “FlipKey Gives Back” month, an annual program created by the company this year, FlipKey plans to help its greater community by volunteering and donating to some select Boston-based organizations.
In deciding which non-profits to contribute to, Community Servings was an easy choice for the FlipKey team. Each week, the Community Servings kitchen prepares and delivers 7,500 meals to the critically-ill and homebound in Massachusetts. The individuals benefiting from this program all lay in a critical stage of a life threatening illness and are unable to shop or cook for themselves. 95% of these individuals are also living at or below the poverty level, making proper nutrition that much harder to maintain. By providing something as simple and necessary as a ready-to-eat meal, Community Servings helps to make life a little bit healthier and easier for these individuals.
FlipKey is a vacation rental marketplace with more than 240,000 rentals around the world. Find the perfect place to stay for your trip, and get great value along with the space, privacy and amenities of home.